Jeremy Nilsen
Nashville
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Indoor Guide
Climb Nashville
Nashville, TN
09.2023 - Current
- Managed guests' climbing sessions, ensuring safety standards across all activities.
- Trained and developed staff to cultivate a collaborative work environment and boost team performance.
- Developed training materials for new guides, improving onboarding efficiency.
- Engaged with guests to create a welcoming community atmosphere and promote positive personal transformation.
General Manager
Deus Modern
Nashville, TN, USA
09.2019 - 06.2023
- Oversaw complete metal fabrication from sheet metal to about procedures and worked through their personal customized, luxury mailboxes (CNC laser, press brake, powder coating and shipping)
- Managed up to 6 full time employees
- Grew a small business to multi-million annual sales
- Employer Phone Number: +1 (615) 390-3535
- Can Contact
- Yes (Martin Bryant)
- Reason for Leaving: (n/a)
- Current Employer: No
Vault Associate
Home Depot
Belleview, TN, USA
07.2017 - 10.2019
- A Home Depot Vault Associate primarily handles cash management and associated tasks within the store’s back office, supporting both cashiers and the broader sales operation. Their duties include balancing daily sales, managing cash, and troubleshooting equipment like registers. They also interact with customers, though less directly than some other roles, and may assist with returned checks and deposits.
- Key Responsibilities:
- Cash Handling and Balancing: This includes counting vault and key media, balancing cash drawers and safes, logging cashier overages and shortages, and making cash and check deposits.
- Customer Interaction: While not the primary focus, they may interact with customers, particularly when handling returned checks or addressing other cash-related inquiries.
- Equipment Support: Vault Associates troubleshoot and support existing computer equipment in the store, including registers, scanners, and printers.
- Communication and Reporting: They inform management of missing media, sorts, and overages, and maintain logs of cashier activities.
- Relationship Building: They build professional relationships with other cashiers, head cashiers, and external partners like banks and armored car services.
- Employer Phone Number: +1 (615) 662-7600
- Can Contact
- Yes (Diedie)
- Reason for Leaving: (n/a)
- Current Employer: No
Setter + Program Belayer + High Rope Instructor
Camp Timber-lee
East Troy, WI, USA
05.2016 - 08.2018
- Lead a team to construct and set outdoor climbing walls for all ages
- Taught staff figure-8 knot tying and belaying techniques
- High ropes obstacle course, archery, Zipline, rock climbing
- Gave regular safety briefings and walkthroughs
- Walked participants 4th graders to adult through our outdoor rock climbing
- Employer Phone Number: +1 (262) 642-7345
- Can Contact
- Yes (Jason Arndt)
- Reason for Leaving: Seasonal
- Current Employer: No
Manager
McDonalds
Wheeling, IL, USA
09.2014 - 10.2015
- Directed 30+ employees in a fast paced work environment Great Front Desk Etiquette
- Was responsible for counting and depositing cash from registers and a complete set of keys to the building and safe
- Charged with making all the regular changes to the menus and seasonal decorations around the store.
- Employer Phone Number: +1 (847) 229-1891
- Can Contact
- Yes (Armando Garcia)
- Reason for Leaving: Closing of location
- Current Employer: No
Education
Associate of Science - Chemistry
College of Lake County
Grayslake, IL, USA12-2016
Skills
- Customer service
- Team leadership
- Time management
- Task delegation
- Decision-making
- Project management
- Operations management
- Safety procedures
- Employee onboarding
Certification
- Rock Gyms Pro
- Redpoint
- Emergency Ropes Rescue
- Outdoor Boulder Trad Mountaineering
- CPR Certified
- Forklift Certified
Timeline
Senior Indoor Guide
Climb Nashville
09.2023 - Current
General Manager
Deus Modern
09.2019 - 06.2023
Vault Associate
Home Depot
07.2017 - 10.2019
Setter + Program Belayer + High Rope Instructor
Camp Timber-lee
05.2016 - 08.2018
Manager
McDonalds
09.2014 - 10.2015
Associate of Science - Chemistry
College of Lake County