Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jeremy Nunez

Reading,PA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Innovative professional with proven track record of developing solutions. Adept in multiple programming languages and offers great task prioritization and organizational skills. Proven ability to troubleshoot complex programming problems. Expert Operator experienced in server monitoring, troubleshooting and technical support. Installs updates, checks permissions and verifies operational details. Detail-oriented and systematic with organized approach and positive attitude.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Construction Worker

Art Of Construction
07.2020 - 03.2023
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
  • Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
  • Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
  • Used variety of hand and power tools to complete tasks.

Handyman Helper

North 5th Management
09.2019 - 06.2020
  • Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
  • Improved client satisfaction by maintaining a clean and organized workspace during and after job completion.
  • Saved clients time and money by identifying and addressing potential maintenance issues before they escalated.
  • Performed basic electrical tasks, contributing to the successful completion of various repair projects.

Sales Associate

Metro By T-Mobile
08.2016 - 07.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

High School Diploma -

Reading Senior High School
Reading, PA
06.2016

Skills

  • Software Installation
  • Customer Service
  • Remote Support
  • System Backup
  • Network Component Installations
  • Hardware and Software Installation
  • Telephone Etiquette
  • Computer Troubleshooting
  • Desktop and Laptop Installations
  • Multitasking
  • Report Writing Skills
  • Time Management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Graduate Project Code, Ny library

Certification

  • Certified CompTIA +, from 2020 to 2021
  • Computer Programming
  • Certified Computer Programming, Ny Library - 2017 to2019

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Construction Worker

Art Of Construction
07.2020 - 03.2023

Handyman Helper

North 5th Management
09.2019 - 06.2020

Sales Associate

Metro By T-Mobile
08.2016 - 07.2019

High School Diploma -

Reading Senior High School

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Jeremy Nunez