Jeremy Ocampo-Wangnet
Appleton
Summary
Dedicated machine operator with expertise in high-speed machinery operation, committed to safety and quality assurance. Proven ability to enhance production efficiency and minimize downtime through effective problem-solving and teamwork.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Machine Operator
Menasha Packaging Company
Neenah, WI
10.2022 - Current
- Operated and maintained high-speed packaging machinery to ensure optimal performance.
- Conducted quality checks to ensure compliance with safety and production standards.
- Collaborated with team members to troubleshoot equipment issues, minimizing downtime.
- Monitored production output, adjusting processes to meet changing demands effectively.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Call Center Representative
Spectrum
Appleton, WI
12.2021 - 08.2022
- Resolved customer inquiries efficiently, providing accurate information on services and billing.
- Handled high-volume calls, maintaining professionalism and empathy in fast-paced environment.
- Documented interactions in CRM system, ensuring all customer details were recorded accurately.
- Trained new team members on call handling protocols and company policies.
Sheet Metal Worker
August Winter & Sons
Appleton, WI
04.2019 - 11.2020
- Fabricated and assembled sheet metal components according to blueprints and specifications.
- Operated hand tools and machinery for cutting, bending, and shaping metal sheets.
- Inspected finished products for quality assurance, ensuring adherence to industry standards.
- Collaborated with team members to troubleshoot production issues and implement solutions.
Crew Member
Toms Drive in
Neenah, WI
06.2015 - 09.2016
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Operated kitchen equipment and maintained cleanliness in food preparation areas.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted with inventory management by restocking supplies and monitoring stock levels.
Education
High School Diploma -
Neenah High School
Neenah, WISkills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Problem-solving
- Power and hand tools
- Heavy lifting
- Forklift and pallet jack operation
- Machinery cleaning
- Quality assurance
Certification
- Powered Industrial Truck Operator Certification
Languages
Spanish
Native or Bilingual
Timeline
Machine Operator
Menasha Packaging Company
10.2022 - Current
Call Center Representative
Spectrum
12.2021 - 08.2022
Sheet Metal Worker
August Winter & Sons
04.2019 - 11.2020
Crew Member
Toms Drive in
06.2015 - 09.2016
High School Diploma -
Neenah High School