Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Ogden

Nineveh,NY

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Overview

18
18
years of professional experience

Work History

Driver Leader

Hirschbach Motor Lines Inc.
01.2023 - Current
  • Responsible for optimizing performance of assigned drivers including: on-time pickup and delivery performance, Hours of Service (HOS) compliance, driver availability and scheduling preferences.
  • Coaches drivers to identify opportunities for improvement and actively provides training/coaching needed to assist drivers in reaching their highest potential and performance.
  • Collaborates with Safety department to ensure drivers are in compliance with all policies and are coached effectively to meet organizational company standards.
  • Proactively identifies issues that may occur with an operator’s settlement or pay by working closely with Driver Payroll.
  • Tracks operators’ performance from dispatch to delivery to ensure on-time services. Manages operator availability and updates drivers’ PTA accordingly and accurately.

Logistic Manager

RA Transportation
10.2020 - Current
    • Plans, schedules and manages drivers on assigned and unassigned routes
    • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
    • Ensures drivers are compliant with Federal, State and Local regulation
    • Oversee company's DVIR,IVMR and MMR reports
    • Develops new ideas and policy's to improve drivers performance
    • Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
    • Collaborates with vendors to address any safety equipment concerns
    • Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
    • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.

Fleet Maintenance Manager

U.S. Army
02.2006 - Current
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management
  • Monitored safety compliance to maintain strict standards and protect team members from harm
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members
  • Contributed to development, implementation and execution of maintenance programs
  • Supervised daily operations, including employee performance, preventive maintenance and safety
  • Observed guidelines, specifications and detailed instructions to meet strict operational and maintenance regulations
  • Managed 15 employees, including scheduling, training and performance monitoring
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime.

Delivery Driver

Derr Flooring
04.2019 - 04.2020
  • Deliver a wide variety of items to different addresses and through different routes
  • Follow routes and time schedule.Load, unload, prepare, inspect and operate a delivery vehicle
  • Ask for feedback on provided services and resolve clients' complaints
  • Collect payment
  • Inform customers about new products and services
  • Complete logs and reports
  • Follow DOT regulations and safety standards
  • General house keeping of warehouse and assigned truck
  • Handled customer service complaints with utmost professionalism and knowledgeable responses tomaintain trust and company loyalty
  • Contacted customers prior to delivery to coordinate delivery times

Fleet Technician II

Air Products
02.2017 - 05.2018
  • Maintained Class 8 Diesel Tractors and cryogenic trailers
  • Performed annual meter calibrations and DOT inspections
  • Kept all maintenance records current by utilizing SAP software
  • Conducts random DOT audits
  • Performed computer diagnostic on tractors
  • Ensure ELD were updated and properly functioning, worked with management to resolve any ELDissues
  • Replaced cryogenic pumps, valves and seals when necessary
  • On-call 24/7 for driver assistance
  • Conducted routine Preventative Maintenance on both tractors and trailers
  • General housekeeping ofmaintenance shop
  • Adherence to health/safety procedures and policies
  • Utilizes lock-out tag-out when necessary
  • Ensures compliance with all local, state and federal regulations including DOT and OHSA
  • Serves as a site Safety Coordinator, and ensures safety standard are met.

Education

Bachelor of Business Administration -

Southern New Hampshire University
Manchester, NH
08.2022

High School Diploma -

South View High School
Hope Mills, NC
01.2006

Skills

  • Interdepartmental Collaboration
  • Service Improvement Analysis
  • Onboarding and Training
  • Process improvement
  • Regulations Compliance
  • Logistics Processes Planning
  • Logistics Data Analysis
  • Schedule management
  • Equipment Inspection
  • Safety program development

Timeline

Driver Leader

Hirschbach Motor Lines Inc.
01.2023 - Current

Logistic Manager

RA Transportation
10.2020 - Current

Delivery Driver

Derr Flooring
04.2019 - 04.2020

Fleet Technician II

Air Products
02.2017 - 05.2018

Fleet Maintenance Manager

U.S. Army
02.2006 - Current

Bachelor of Business Administration -

Southern New Hampshire University

High School Diploma -

South View High School

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Jeremy Ogden