Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Jeremy Parkes

Gallatin,TN
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Summary

Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.

Overview

3
years of professional experience

Work History

Harbor Freight Tools USA
Gallatin, TN

Assistant Store Manager
02.2023 - Current

Job overview

  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Analyzed market trends to identify opportunities for product expansion or improvement.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Analyzed customer data to identify trends, issues, and opportunities for improvement.
  • Provided customer onboarding and training to ensure successful product adoption.
  • Developed and maintained relationships with customers to facilitate user engagement and satisfaction.
  • Coached team members on best practices for delivering exceptional customer experiences.
  • Monitored KPIs to assess customer engagement.
  • Drove customer escalations to resolution by engaging directly with clients.

Harbor Freight Tools USA
Gallatin, TN

Logistics Supervisor
11.2021 - 02.2023

Job overview

  • Monitored the delivery of shipments to ensure on-time arrival at destination.
  • Managed inventory control activities including tracking stock levels and ordering new materials when needed.
  • Ensured compliance with all applicable laws, regulations and safety standards related to logistics operations.
  • Provided training and guidance to junior staff members on best practices within the logistics department.
  • Provided customer support and troubleshooting to ensure successful product implementation.
  • Resolved customer inquiries in a timely manner while maintaining an exceptional level of service.
  • Analyzed usage data to detect trends and identify opportunities for upselling and cross-selling products and services.
  • Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
  • Monitored sales performance of team members to ensure goals were met or exceeded expectations.

Coldwell Banker Barnes - Real Estate Now - Snow And Wall
Gallatin, TN

Realtor
10.2020 - 10.2021

Job overview

  • Advised clients on market trends and local real estate conditions, helping them make informed decisions.
  • Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
  • Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
  • Conducted open houses and showings of properties to prospective buyers.
  • Answered inquiries from potential buyers regarding features of property listings.
  • Generated leads through networking activities, cold calling prospects, referrals.
  • Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
  • Collaborated with colleagues to develop strategies for attracting new clients.
  • Researched zoning regulations for specific areas when preparing property listings.
  • Educated customers about mortgage products and loan processes relevant to their needs.

Education

Station Camp High School
Gallatin, TN

from Business
05.2017

Skills

  • Operations Oversight
  • Customer Relations
  • Business Development
  • Sales Growth
  • Time Management
  • Strategic Planning
  • Customer Service
  • Issue Resolution
  • Shift Scheduling
  • Customer Account Management
  • Client Relations
  • Revenue Growth
  • CRM Software
  • Proficient in Microsoft Office and Microsoft Excel
  • Customer Relationship Building
  • Sales growth
  • Goals and performance
  • Relationship building and management
  • New-Hire Training
  • Customer experience
  • Revenue growth
  • Training and mentoring
  • Team Building
  • Strategic communications
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
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friday
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sunday
morning
afternoon
evening
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Timeline

Assistant Store Manager

Harbor Freight Tools USA
02.2023 - Current

Logistics Supervisor

Harbor Freight Tools USA
11.2021 - 02.2023

Realtor

Coldwell Banker Barnes - Real Estate Now - Snow And Wall
10.2020 - 10.2021

Station Camp High School

from Business

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Jeremy Parkes