Jeremy Pasterski
Green Bay,WI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Regional Finance
03.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Manager
Check N Go
04.2019 - 03.2022
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server
Pizza Hut
09.2014 - 07.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Reinhardt
Truck Helper
07.2018 - 02.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Ashwaubenon High School
Ashwaubenon, WI06.2014
Skills
- Cost Reduction
- Operations Management
- Product and service knowledge
- Recruiting and interviewing
- Task Delegation
- Employee Performance Evaluations
- Employee Scheduling
- Compliance understanding
- Succession Planning
- Sales Growth
- Customer rapport
Timeline
Assistant Manager
Regional Finance
03.2022 - Current
Manager
Check N Go
04.2019 - 03.2022
Reinhardt
Truck Helper
07.2018 - 02.2019
Server
Pizza Hut
09.2014 - 07.2019
High School Diploma -
Ashwaubenon High School