Jeremy Perez
New York,NY
Summary
Courteous Doorman/Porter with 3 years of hands-on experience working in busy Condominium buildings and resorts to greet guests and facilitate building safety. Well-versed in assisting guests with packages and luggage and maintaining logs of visitors. Welcoming and accommodating individual with in-depth knowledge of disaster and defense response paired with familiarity of security tools such as two-way radios and surveillance cameras.
Detail-oriented Porter with 3 years of experience in related roles. Industrious and dedicated with proven success executing maintenance tasks while cultivating workplace safety.
Overview
9
9
years of professional experience
Work History
Front Desk Doorman /Porter
Manhattan Place Condominium
04.2021 - 09.2023
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Answered lobby phone calls using standard professional greeting and assisted callers with directions or instructions for building.
- Completed sweeping, mopping, and window-cleaning.
- Cleaned and organized building areas as required.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Operated buffers and burnishers to clean and polish floors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Helped outside crew complete grounds maintenance tasks such as removing debris and power washing outside floors
Front Desk Doorman /Porter
241 EAST 76 TENANTS CORP
02.2021 - 04.2021
- Part Time
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
Porter
325 Fifth Ave Condominium
10.2020 - 04.2021
- Part time
- Communicated with coworkers and managers about completed duties.
- Performed cleaning and maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Cleaned and organized building areas as required.
- Maintained building exteriors for professional, clean presentation standards.
- Stored supplies safely and securely to prevent theft and damage.
- Increased workplace safety by immediately reporting potential hazards.
- Resolved guest inquiries punctually and politely for professional customer service.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Lead Dog Handler
Paws And Relax Pet Sitting
06.2014 - 03.2020
- Managed up to 60 dogs of varying breeds and sizes, providing attentive care.
- Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Transported dogs safely home from daycare.
- Observed animals closely to understand individual needs and behaviors.
- Utilized positive reinforcement techniques to successfully train animals.
- Administered prescribed medications to animals based on individual needs.
- Trained animals to respond to specific cues from both owners and handlers.
- Kept animals stimulated with variety of enrichment activities.
- Instructed and supervised volunteers and staff on proper animal handling procedures.
Education
No Degree - Living Environment
LaGuardia Community College of The City University of New York
Long Island City, NY08.2019
High School Diploma -
47 ASL And English Secondary High School
223 E 23rd St, New York, NY 1001006.2014
Skills
- Emergency Situations
- Hazardous Chemicals
- Inventory Counts
- Reading Comprehension
- Cleanliness Standards
- Tenant Relations
- Public Safety
- Time Management
- Active Learning
- Front Desk Operations
- Trash Collection
- Medical Emergency Response
- Supervision
- Maintain Security
- Complaint Handling
- Industrial Equipment
- Switching on and off gas and water valves
Languages
American Sign Language
Limited Working
English
Native or Bilingual
Timeline
Front Desk Doorman /Porter
Manhattan Place Condominium
04.2021 - 09.2023
Front Desk Doorman /Porter
241 EAST 76 TENANTS CORP
02.2021 - 04.2021
Porter
325 Fifth Ave Condominium
10.2020 - 04.2021
Lead Dog Handler
Paws And Relax Pet Sitting
06.2014 - 03.2020
No Degree - Living Environment
LaGuardia Community College of The City University of New York
High School Diploma -
47 ASL And English Secondary High School
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