JEREMY PEREZ
education
Perth Amboy,United
Summary
Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Great identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Experienced in managing employees and the student community, and dedicated to successfully directing business operations.
Overview
14
14
years of professional experience
Work History
Special Education
perth amboy board of ed
Perth Amboy , NJ
09.2021 - Current
- Used vast number of teaching strategies in coordination of lesson creation and planning to meet diverse group of students' specific needs.
- Worked cooperatively with special education teachers to modify curricula for special education students according to Individual Education Plans (IEPs).
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Encouraged curiosity, exploration and problem-solving with tailored recreation programs.
Paraprofessional
Matawan Aberdeen Regional School District
Matawan
09.2020 - 09.2021
- Provides a positive and nurturing guide for students and attends to their physical, personal, academic, and emotional needs
- As well help with creating future goals
- Supervise a class of 20 students
- Supported students throughout academic instruction and assignments.
- Applied positive reinforcement to redirect negative behaviors.
- Offered students personalized educational, behavioral and emotional support.
- Supplied one-on-one attention to each student during group activities.
Teller/Atm
Santander
Perth Amboy , Nj
08.2017 - 12.2019
- Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks
- Complies with bank operations and security procedures by participating in all dual- control functions
- Maintains customer confidence and protects bank operations by keeping information confidential
- Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining
Driver/ Guard/ Hopper
Dunbar Armored
Kenilworth , Nj
05.2012 - 06.2015
- Operate armored trucks in a safe manner abiding by all federal, state, local and company regulations
- Deliver valuables to customers (banks, retail stores, restaurants, etc.)
- Interact with customers, representing the company in accordance with company standards, maintaining proper conduct, appearance (uniforms), personal hygiene, etc
- Maintain a security awareness at all times
- Supervised three people at a time.
Teller
Wells Fargo
Perth Amboy , Nj
12.2009 - 04.2012
- Greet all customers as they entered the bank lobby and thank them as they leave
- Make customer deposits and withdrawals as requested and retrieve account information
- Referr customers to other bank staff for different types of transaction requests
- Operate computer to input customers' information.
Education
EDUCATION - Audio Production
Sail University
01.2017
Associate's Degree - Audio Engineering
Skills
- SKILLS
- Fast Learner
- Creativity
- Computer Skills
- Problem Solving
- Teamwork
- Communication
- Leadership
- Cash Handling
- Ability to Work Under Pressure
Languages
Timeline
Special Education
perth amboy board of ed
09.2021 - Current
Paraprofessional
Matawan Aberdeen Regional School District
09.2020 - 09.2021
Teller/Atm
Santander
08.2017 - 12.2019
Driver/ Guard/ Hopper
Dunbar Armored
05.2012 - 06.2015
Teller
Wells Fargo
12.2009 - 04.2012
EDUCATION - Audio Production
Sail University
Associate's Degree - Audio Engineering
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