Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Perez

Granbury,TX

Summary

Business-minded professional tackling any job task with gusto and precision. Determined General Manager delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

26
26
years of professional experience

Work History

General Manager

Texas Patriot Plumbing, LLC
Granbury, TX
02.2023 - 01.2024
  • Prepared staff work schedules and assigned team members to specific duties.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Designed sales and service strategies to improve revenue and retention.
  • Trained employees on duties, policies and procedures.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Delegated work to staff, setting priorities and goals.
  • Supervised employees through planning, assignments, and direction.
  • Scheduling day to day service calls and emergenices.

Underwriting Assistant

Specialty Insurance Managers
Austin, TX
05.2015 - 02.2023
  • Organized and filed data in appropriate locations for easy access to essential information.
  • Ordering and reviewing inspections.
  • Maintaining the mail distribution for the Austin and Granbury offices.
  • Worked in AIM and Image Write.
  • Provided guidance and support to junior staff members in the underwriting process.
  • Participated in meetings with senior management team members regarding strategic initiatives for improving product offerings or increasing market share.
  • Maintained detailed records of underwriting decisions and processes.
  • Completed day-to-day duties accurately and efficiently.

Private In Home Care Provider

Zach Davis
Fort Worth, TX
08.2013 - 05.2015
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
  • Assisted clients with proper exercises and rehabilitation.
  • Participated in team meetings to discuss client progress towards goals set out in the care plan.
  • Maintained records of patient care, progress or problems to report and discuss observations.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Transported clients to medical appointments or therapy sessions as needed using own vehicle or public transportation methods.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Followed safe lifting and transferring techniques to transport residents.
  • Provided emotional support to clients by listening to their concerns and offering encouragement when needed.
  • Created a safe environment for clients by removing potential safety hazards from the home setting.
  • Planned, prepared or served meals to patients according to prescribed diets.

Lube Tech

Alvarado Express Lube
Alvarado, TX
01.2007 - 01.2013
  • Designed sales and service strategies to improve revenue and retention.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Trained employees on duties, policies and procedures.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Stayed up-to-date with new developments in automotive technology through continuing education classes.
  • Conducted road tests to evaluate performance of the engine, transmission and other major components.
  • Communicated effectively with customers regarding inspection results and recommended maintenance plans.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Job Coordinator

ABS Mechanical
Forth Worth, TX
01.1998 - 01.2007
  • Utilized diagnostic tools such as multimeters and thermometers when working on complex issues involving electrical components.
  • Installed heating, air conditioning and ventilation equipment and tested for proper operation.
  • Conducted periodic inspections of HVAC systems to identify potential problems before they occur.
  • Adept at reading blue prints of electrical equipment.
  • Maintained and serviced HVAC systems and refrigeration equipment.
  • Planned work procedures using charts, technical manuals and experience.
  • Tracked repairs made, labor time and parts used to calculate bill.
  • Inspected job site before project start to identify obstacles and resolve issues.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained schedule of class assignments to meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked with cross-functional teams to achieve goals.

Education

High School Diploma -

Crowley High School
Crowley, TX
06-2001

Skills

  • Customer Relationship Management
  • Operations Oversight
  • Expense Control
  • Distribution Management
  • Schedule Management
  • Sales
  • Project Management
  • Workflow Planning
  • Service Quality Improvement
  • Advertising and Marketing
  • Customer Retention
  • Administrative Skills
  • Vendor Relationships
  • Time and Resource Optimization
  • Leadership
  • Purchasing and Planning

Timeline

General Manager

Texas Patriot Plumbing, LLC
02.2023 - 01.2024

Underwriting Assistant

Specialty Insurance Managers
05.2015 - 02.2023

Private In Home Care Provider

Zach Davis
08.2013 - 05.2015

Lube Tech

Alvarado Express Lube
01.2007 - 01.2013

Job Coordinator

ABS Mechanical
01.1998 - 01.2007

High School Diploma -

Crowley High School

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