Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jeremy Perez

Jeremy Perez

Waller,TX

Summary

Adaptable Operations Safety Specialist with extensive experience at FedEx Ground, specializing in root cause analysis to significantly reduce workplace injuries. Demonstrated success in enhancing safety protocols through effective response planning and training on procedures and policies. Proficient in analyzing incident trends to promote continuous improvement and ensure regulatory compliance. Dedicated to instilling a culture of safety and maintaining high standards of excellence.

Overview

10
10
years of professional experience

Work History

Operations Safety Specialist

FedEx:Ground
Cypress, TX
11.2021 - Current
  • Maintained and updated emergency response plans or procedures.
  • Conducted safety inspections of workplace, identified hazards and provided corrective action recommendations.
  • Performed ergonomic assessments of workstations to identify potential risks associated with WMSDs.
  • Collaborated with management teams to implement effective strategies for minimizing the risk of injury in the workplace.
  • Inspected premises to identify safety issues and non-conformity.
  • Investigated accidents to determine root cause and develop preventive measures to avoid reoccurrence.
  • Conducted regular audits of facility operations to assess adherence to established safety protocols.
  • Analyzed incident data to identify trends in injuries, illnesses and accidents.
  • Discussed major safety concerns and annual data trends at monthly staff meetings.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Operations Supervisor

FedEx:Ground
Cypress, TX
10.2019 - 11.2021
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance, to meet on-time service for our customers.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
  • Developed and executed operational plans successfully for peak seasons, ensuring scalability and adaptability.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Oversaw quality control processes, achieving a 99.5% TLS scanning rate, less than 3% lane fulls, and achieving cubes above goal with no NC dwell time daily.
  • Coached, trained, and mentored other supervisors to reach overall success while conducting area manager duties and responsibilities.

Body Shop Office Manager

Reflections Paint & Body
Waller, TX
01.2015 - 11.2021
  • Oversaw ordering of repair parts and tools for shop to maintain adequate inventory levels.
  • Resolved customer complaints promptly and efficiently.
  • Assisted in developing effective marketing strategies to increase business.
  • Maintained customer accounts and billing information.
  • Assisted customers with scheduling appointments or making payments.
  • Coordinated with vendors to ensure that parts were ordered and received on time.
  • Developed strategies to improve operational processes within the body shop office.
  • Built and maintained strong relationships with customers to encourage loyalty and obtain recommendations.
  • Analyzed financial reports to identify areas of improvement or cost reduction opportunities.
  • Ensured that all safety regulations were followed at all times.
  • Prepared payroll documents for each employee in the body shop.

Package Handler Trainer

FedEx:Ground
Cypress, TX
03.2019 - 10.2019
  • Trained new hires on core FedEx values to ensure productivity standards and increase service quality.

Package Handler

FedEx:Ground
Cypress, TX
10.2017 - 03.2019
  • Loaded and unloaded packages from and to trailers to meet productivity standards.
  • Facing to ensure the smooth operation of the building to allow packages to go to their destination to meet on time service.

Education

High School Diploma -

Waller High School
Waller
05-2015

Skills

  • Safety inspections
  • Root cause analysis
  • Emergency response planning
  • Ergonomic assessments
  • Incident trend analysis
  • Regulatory compliance
  • Documentation skills
  • Accident investigation
  • Physical demonstrations
  • Incident reporting
  • Training leadership
  • Safety documentation and materials
  • Safety policies
  • Advanced Excel Skills
  • Safety training

Accomplishments

  • Package Handler of the Month in 2018 & 2019.
  • Ops Supervisor of the Month for Sunrise in May 2021 & July 2021
  • 6 Bravo Zulu Awards, 2 for service & 4 for Safety.
  • Hous Hub MVP award in 2023.
  • Operations Safety Specialist of the year for 2024

Timeline

Operations Safety Specialist

FedEx:Ground
11.2021 - Current

Operations Supervisor

FedEx:Ground
10.2019 - 11.2021

Package Handler Trainer

FedEx:Ground
03.2019 - 10.2019

Package Handler

FedEx:Ground
10.2017 - 03.2019

Body Shop Office Manager

Reflections Paint & Body
01.2015 - 11.2021

High School Diploma -

Waller High School

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Jeremy Perez