Highly-motivated team player with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Executive Administrator
Community Central
Peoria, AZ
12.2017 - Current
Responded to customer inquiries in a timely manner.
Ensured that all incoming calls were answered promptly in a professional manner.
Maintained work safety and adhered to established operating procedures and practices.
Ensured accurate and timely communication with external parties using various mediums such as emails, phone calls, and in-person meetings.
Delivered optimal administrative, customer service and case management support.
Facilitated communications by forwarding emails, transferring calls and filing documents.
Developed and maintained office procedures, policies, and standards.
Education
GED -
College America - Phoenix
Phoenix, AZ
01-2017
BPI License - Building Performance Annalist
Ever Blue Training Institute
Huntersville, NC
04-2014
Certificate - Organizational Leadership
Ignite Leadership Academy
Phoenix, AZ
Some College (No Degree) - Welding
San Joaquin Delta College
Stockton, CA
Skills
Effective Communication
Organizational Leadership
Staff Management
Data Collection
Customer consulting
Inbound and Outbound Calling
Complaint resolution
Active Listening
Microsoft Excel
Positive and professional
Affiliations
Playing the drums
Watching Star Wars
Accomplishments
I was Honored most valued family member in 2020
I was awarded Dad of the year 2023 and 2024
Personal Quote
Customer service is a reflection of who we are not what we do.
References
References available upon request.
Timeline
Executive Administrator
Community Central
12.2017 - Current
GED -
College America - Phoenix
BPI License - Building Performance Annalist
Ever Blue Training Institute
Certificate - Organizational Leadership
Ignite Leadership Academy
Some College (No Degree) - Welding
San Joaquin Delta College
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