Jeremy Pineda
Chicago,IL
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Results-driven candidate with successful track record of providing administrative support in busy office and yard environments. Adept at handling multiple projects and prioritizing tasks.
Overview
8
8
years of professional experience
Work History
Branch Operations Assistant
Insurance Auto Auction, an RB Global Inc
11.2021 - Current
- Collaborated with other managers on company-wide initiatives aimed at enhancing operational excellence across all locations.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established clear lines of communication between the yard and office staff, fostering a collaborative work environment.
- Collaborated with team members to develop best practices for document creation and management, resulting in improved workflow processes.
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Ensured site safety by conducting regular equipment inspections and maintenance tasks, reducing downtime incidents.
- Skillfully maneuvered heavy machinery in tight spaces, demonstrating exceptional spatial awareness and adaptability to various job site conditions.
- Streamlined inventory management through meticulous tracking and record-keeping of yard assets.
- Proactively identified opportunities for process improvements within the yard operations.
- Conducted thorough employee evaluations, providing constructive feedback to improve individual performance levels.
- Addressed any issues or concerns promptly, maintaining high levels of employee morale and job satisfaction among the team members.
- Delivered high-quality images of vehicles under tight deadlines, demonstrating strong time management skills.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained compliance with industry regulations by staying up-to-date on relevant laws and guidelines related to title management.
CAP team associate
Walmart
08.2020 - 11.2021
- Load, unload, and move material to and from storage and production areas.
- Operated forklift to load and unload inventory and organized new inventory on department-specific pallets for easier output.
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise
- Contributed to a safe working environment by identifying potential hazards and following established safety protocols.
- Improved inventory accuracy by conducting regular audits and implementing efficient organizational systems.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Delivery assistant
Michael’s Original Pizzeria and Tavern
07.2016 - 03.2020
- Delivered food packages to customer doorsteps and business offices
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by providing timely and accurate deliveries.
- Provided exceptional customer service during drop-offs, fostering loyalty among clients.
- Maintained high level of accuracy in record keeping, including delivery logs, receipts, and signatures.
- Assisting in loading and unloading of packages, ensuring proper handling of fragile foods.
Seasonal event staff
Northwestern University Ryan Field
09.2019 - 11.2019
- Inspected bags and screened guests with wands and metal detectors
- Maintained and distributed information for functions and events.
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Education
Carl Schurz High School
Chicago, IL06.2020
Skills
- Bilingual (English/Spanish)
- Computer proficiency
- Customer service
- Leadership
- Branch operations understanding
- Organizational Skills
- Team Collaboration
- Effective Communication
- Adaptability and Flexibility
- Documentation and Recordkeeping
- Team building
- Professional and mature
- Goal Setting
- Heavy Machinery Operation
- Attention to Detail
- Multitasking
Activities
- Baseball
- Hockey
- Soccer
- Volleyball
- Wrestling
References
- Stan Obrochta, Branch Manager, 16425 Crawford Ave., Chicago, IL, 60428, (708) 341-5026, Stan.Obrochta@IAAI.com
- Nickpreet Singh, Branch Manager, 2436 Old Country Inn Dr., Caseyville, IL, 62232, (816) 398-1675, Nickpreet.Singh@IAAI.com
- Carey Grafe, Branch/Flex Mid-West Manager, 3302 S Harding St., Indianapolis, IN, 46217, (734) 309-9725, Carey.Grafe@IAAI.com
- Tavie Gonzales, Branch Manager, 710 Woodford Ave., Bowling Green, KY, 42101, (615) 390-8157, Tavie.Gonzales@IAAI.com
- Rod Stasik, Area Director Mid-West, (216) 339-1149, Rod.Stasik@IAAI.com
- Gustavo Aguilar, Area Manager, 605 Healey Rd, East Dundee, IL, 60118, (224) 856-7866, Gustavo.Aguilar@IAAI.com
Languages
Spanish
Native or Bilingual
Timeline
Branch Operations Assistant
Insurance Auto Auction, an RB Global Inc
11.2021 - Current
CAP team associate
Walmart
08.2020 - 11.2021
Seasonal event staff
Northwestern University Ryan Field
09.2019 - 11.2019
Delivery assistant
Michael’s Original Pizzeria and Tavern
07.2016 - 03.2020
Carl Schurz High School
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