Microsoft Suits
Jeremy Powell
Lincoln,AL
Summary
Versatile professional with broad experience in technology, customer service, and hands-on roles. Adept at solving problems, improving processes, and working collaboratively with teams to achieve goals. Eager to leverage a strong work ethic and a commitment to excellence in a dynamic new position. Quickly adapts to new challenges and continuously seeks opportunities for professional growth.
Overview
10
10
years of professional experience
Work History
Groundskeeper
Shocco Springs Baptist Conference Center
Talladega, Alabama
01.2024 - Current
- Provided support during special events held at the premises.
- Applied fertilizers and pesticides according to regulations.
- Trimmed trees, shrubs, and hedges using hand tools such as shears and pruners.
- Removed hazardous objects from the grounds, such as broken glass.
- Repaired irrigation systems, including valves, sprinklers, and pipes.
- Assisted with landscaping projects such as laying sod or planting trees.
Account Executive
Wheeles Marketing Group
Oxford, AL
10.2023 - 12.2023
- Identified potential new customers through research of industry trends and competitive analysis.
- Developed pricing strategies tailored to individual clients based on their unique needs.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
- Maintained accurate records of all sales activities using CRM software systems.
- Attended networking events to build relationships with potential customers.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Created marketing materials, including brochures and presentations, to showcase products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Assembly Line Worker
Honda Manufacturing of Alabama
Lincoln, AL
02.2020 - 10.2023
- Worked quickly and efficiently while maintaining high standards of quality control.
- Communicated effectively with co-workers about production progress throughout shift hours.
- Inspected finished products for quality assurance purposes.
- Reported any safety hazards or defective parts encountered during assembly operations.
- Followed standard operating procedures while performing tasks on the assembly line.
- Provided assistance in other departments when needed.
- Ensured compliance with company policies and procedures at all times.
Production Worker
Bluegrass Supply Chain Services LLC
Moody, Alabama
02.2019 - 02.2020
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Operated forklift to move materials and finished products within warehouse.
- Communicated with team members regarding tasks assigned during shift.
- Identified defective parts or components and removed them from production line.
- Loaded and unloaded delivery trucks with pallet jacks and hand carts.
- Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
Direct Sales Representative
Spectrum
Birmingham, Alabama
01.2017 - 02.2019
- Created reports detailing sales progress, customer feedback, and marketing trends.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints in a timely manner.
- Developed and implemented successful sales strategies to increase customer base.
- Provided training sessions for new employees on direct sales techniques.
- Responded promptly to customer inquiries and requests for information.
Life Insurance Agent
Liberty National Life Insurance Company
Oxford , AL
01.2015 - 12.2017
- Prepared quotes for prospective customers based on their individual needs.
- Resolved customer issues in a timely manner while providing excellent customer service.
- Handled inquiries from existing customers by providing accurate information about products and services offered.
- Maintained records of customer interactions, account status, changes or updates, and produced activity reports.
- Developed relationships with potential customers through cold calling techniques.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries via phone, email, and chat.
Education
Associate of Arts - Music
Angelina College
Lufkin, TX05-2006
High School Diploma -
Diboll High School
Diboll, TX05-2003
Skills
- Managing work crews
- Effective Communication
- Customer Service
- Project Management
- Customer service and assistance
- Dedicated Work Ethic
- Data Entry
- Microsoft Excel
- Account Management
- Microsoft Office Suite
- Call Center Operations
- Sales expertise
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Certification
- CPR Training - 2024
- Basic First Training - 2024
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceHealthcare benefitsWork from home optionPaid time off401k matchStock Options / Equity / Profit SharingPaid sick leaveTeam Building / Company RetreatsCompany CultureCareer advancementPersonal development programsSoftware
Graphic Design
Photoshop
Interests
Outdoors
Sports
Travel
Cooking
Music
Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Languages
English
Native language
Spanish
Beginner
A1
Timeline
Groundskeeper
Shocco Springs Baptist Conference Center
01.2024 - Current
Account Executive
Wheeles Marketing Group
10.2023 - 12.2023
Assembly Line Worker
Honda Manufacturing of Alabama
02.2020 - 10.2023
Production Worker
Bluegrass Supply Chain Services LLC
02.2019 - 02.2020
Direct Sales Representative
Spectrum
01.2017 - 02.2019
Life Insurance Agent
Liberty National Life Insurance Company
01.2015 - 12.2017
Associate of Arts - Music
Angelina College
High School Diploma -
Diboll High School
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