Jeremy Pryal
Sous Chef/Supervisor
Scranton,PA
Summary
I've been in the hospitality service and customer support field since the age of 12. Through my years of working, I've learned from dozens of Managers, Chefs, and Directors hands on. In doing so I've gained positions in which my responsibilities include mentoring co-workers, critical thinking, providing support to clients and customers, maintaining a high standard for running an account while following a specific budget.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Sous Chef/Supervisor
Chartwells Dining Services
Scranton, PA
07.2018 - Current
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Acted as head chef when required to maintain continuity of service and quality.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Assisted customers with prompt and polite support in-person and via telephone.
- Responsible for placing orders for the company and maintaining proper food cost.
Chef/Childcare Assistant Teacher
Bright Horizons
Scranton, PA
08.2017 - 08.2018
- Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
- Mediated talks between parents and teachers regarding disciplinary concerns.
- Communicated regularly with parents about daily activities and behaviors.
- Reported parent complaints and comments to managers and documented using [Software].
- Instructed children in health and personal habits, such as eating, resting and toileting.
- Made nutritious breakfasts, lunches, dinners and snacks for children.
- Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
Sous Chef/Manager
Parkhurst Dining
Philadelphia, PA
08.2011 - 05.2016
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Pitched in to work line during busy periods or in place of sick employees.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Education
High School Diploma -
Scranton High School
Scranton, PA 08.2005 - 06.2009
Skills
Recipes and menu planning
Timeline
Sous Chef/Supervisor
Chartwells Dining Services
07.2018 - Current
Chef/Childcare Assistant Teacher
Bright Horizons
08.2017 - 08.2018
Sous Chef/Manager
Parkhurst Dining
08.2011 - 05.2016
High School Diploma -
Scranton High School
08.2005 - 06.2009
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