Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Pryor

McAlester,OK

Summary

Experienced with operational management, ensuring smooth day-to-day operations and enhanced productivity. Utilizes strategic planning and resource allocation to drive efficiency. Track record of fostering teamwork and managing dynamic environments effectively.

Overview

19
19
years of professional experience

Work History

Key Carrier - Coordinator

T.J. Maxx
03.2025 - Current
  • Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
  • Boosted sales performance with consistent promotion of products and services to customers during transactions.
  • Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
  • Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
  • Contributed to a culture of safety by adhering to all established guidelines and procedures, minimizing the occurrence of workplace accidents.
  • Elevated overall store presentation through diligent merchandising efforts, creating visually appealing displays that enticed customers to make purchases.
  • Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
  • Streamlined operations by effectively managing opening and closing store procedures, ensuring timely readiness for business.

Merchandise Coordinator

T.J. Maxx
08.2024 - 03.2025
  • Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Trained new team members on company policies, procedures, and merchandising best practices.
  • Educated employees on new merchandise during seasonal workshops.
  • Collaborated with store managers to optimize product placement and enhance customer experience.
  • Enhanced visual merchandising strategies with creative floor plans and eye-catching displays.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Created interior displays to promote products in alignment with corporate sales objectives.

Merchandise Associate

T.J. Maxx
03.2023 - 07.2024
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.

Slot Manager

Choctaw Casino
03.2013 - 05.2024
  • Maintained compliance with local gaming regulations through diligent record keeping practices and adherence to established policies.
  • Implemented successful employee training programs that increased staff productivity and customer service quality.
  • Evaluated emerging trends in the industry, recommending new games and technologies to enhance player experiences at the facility.
  • Consistently met or exceeded departmental goals for revenue generation, player satisfaction, and operational efficiency through effective decision-making and strategic planning.
  • Monitored expenses, budgets and accounts to identify discrepancies.

Slot Supervisor

Choctaw Casino
08.2008 - 02.2013
  • Developed strong working relationships with vendors, suppliers, manufacturers, and industry professionals to stay informed about emerging trends in the gaming sector.
  • Provided exceptional guest service by quickly resolving disputes or discrepancies related to gameplay or payouts.
  • Supported compliance efforts by maintaining up-to-date knowledge of regulatory requirements governing casino operations.
  • Evaluated employee performance regularly against established benchmarks for continuous improvement opportunities in productivity levels within the department.
  • Improved customer satisfaction by addressing concerns and resolving issues promptly and professionally.

Surveillance Operator

Choctaw Casino
07.2007 - 08.2008
  • Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
  • Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
  • Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
  • Contributed to risk assessment initiatives by providing valuable insights based on observations made during daily surveillance routines.
  • Demonstrated strong attention to detail while scanning large crowds for signs of cheating, theft, or other illicit activities.

Pharmacy Technician

Wal-Mart Pharmacy
07.2006 - 07.2008
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Education

High School Diploma -

Savanna Public Schools
Savanna, OK
05-2006

Skills

  • Store operations
  • Employee scheduling
  • Store maintenance
  • Delegation
  • Customer service
  • Cash handling
  • Staff training and development
  • Team building
  • Cash handling accuracy
  • Training and mentoring
  • Scheduling coordination
  • Safety enforcement
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability

Timeline

Key Carrier - Coordinator

T.J. Maxx
03.2025 - Current

Merchandise Coordinator

T.J. Maxx
08.2024 - 03.2025

Merchandise Associate

T.J. Maxx
03.2023 - 07.2024

Slot Manager

Choctaw Casino
03.2013 - 05.2024

Slot Supervisor

Choctaw Casino
08.2008 - 02.2013

Surveillance Operator

Choctaw Casino
07.2007 - 08.2008

Pharmacy Technician

Wal-Mart Pharmacy
07.2006 - 07.2008

High School Diploma -

Savanna Public Schools
Jeremy Pryor