Jeremy Puentes
5484 S 2150 W, Roy,UT
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
4
4
years of professional experience
Work History
Branch Manager
World Finance
12.2022 - 09.2024
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Complied with regulatory guidelines and requirements.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Submitted loan applications to underwriter for verification and recommendation.
Hardware/Tools Associate
Lowes Home Improvment
10.2021 - 12.2022
- Recommended complementary purchases to customers, increasing revenue.
- Managed stock levels effectively, preventing overstocking or shortages while maintaining optimum product availability.
- Assisted customers in selecting appropriate tools and materials for their projects, leading to increased sales conversions.
- Enhanced customer satisfaction by providing timely and accurate hardware/tool solutions.
Main Cook
Cubbys
06.2020 - 10.2021
- Developed comprehensive training materials for new hires, streamlining the onboarding process and reducing time spent in orientation sessions.
- Provided exceptional customer service through accommodating special requests and addressing any concerns promptly and professionally.
- Managed kitchen budget by controlling food costs and monitoring labor hours, ensuring profitability without sacrificing quality.
- Reduced food waste by closely monitoring inventory levels and adjusting orders accordingly, saving on overall costs.
- Implemented food safety protocols and trained staff to ensure compliance, reducing incidents of foodborne illness.
Skills
- Branch Operations Management
- Coachable
- Customer Service
- Customer Relationships
- Excellent time management skills
- Attention to Detail
Goals
- To find a company that I can grow as a worker and as a person
- Work my way up in the company
- A job that takes me out of my comfort zone
- A job that challenges me to learn new information
Timeline
Branch Manager
World Finance
12.2022 - 09.2024
Hardware/Tools Associate
Lowes Home Improvment
10.2021 - 12.2022
Main Cook
Cubbys
06.2020 - 10.2021