Professional security manager with comprehensive experience in overseeing security operations and ensuring safety protocols. Demonstrates strong leadership, fostering team collaboration and adaptability to evolving needs. Expertise in conflict resolution, risk assessment, and emergency response. Reliable and results-driven, ensuring secure and efficient environment.
Overview
19
19
years of professional experience
Work History
Security Shift Manager
Muscogee (Creek) Nation Casino-Checotah
09.2014 - 10.2024
Established strong relationships with local law enforcement agencies for improved collaboration during emergency situations.
Trained new hires thoroughly on company policies, procedures, equipment usage, emphasizing the importance of teamwork.
Reduced response times to incidents by optimizing officer deployment strategies.
Improved communication between shifts with comprehensive handover reports and regular meetings.
Managed access control systems efficiently, ensuring only authorized individuals gained entry into secured areas.
Evaluated new technologies for potential implementation in improving overall security measures within the facility.
Maintained strict confidentiality regarding sensitive information obtained as part of daily responsibilities.
Provided exceptional customer service by addressing inquiries from clients or visitors promptly and courteously.
Monitored surveillance equipment proactively, identifying suspicious activity before incidents occurred.
Addressed employee performance issues quickly, providing constructive feedback, coaching, and discipline as needed.
Ensured accurate incident documentation through thorough review of all reports submitted by officers.
Successfully resolved conflicts among team members, fostering a positive work environment conducive to productivity.
Promoted a safe working environment by identifying potential hazards and implementing corrective actions.
Led by example, modeling professionalism and adherence to company standards at all times.
Oversaw team of security officers and managed scheduling and performance evaluations.
Kept team compliant with security protocols and appearance standards.
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Investigated incidents and wrote reports.
Coordinated protective service operations with other emergency response agencies.
Responded swiftly to security incidents and effectively resolved security issues.
Monitored and maintained CCTV and access control systems to protect personnel and assets.
Supervised team of Number security personnel during shift.
Managed security policies and procedures to promote safety and security of personnel and assets.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Line Cook
Osage Nation Casino-Skiatook
02.2014 - 09.2014
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Prepared food items such as meats, poultry, and fish for frying purposes.
Plated and presented all dishes to match established restaurant standards.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Checked food temperature regularly to verify proper cooking and safety.
Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Increased kitchen productivity by keeping tools organized for easy access when needed.
Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Boosted employee morale through positive attitude, willingness to assist others when needed.
Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
Grilled meats and seafood to customer specifications.
Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
Followed health, safety and sanitation guidelines while preparing and serving food.
Prepared and cooked meals according to recipes and customer specifications.
Trained new kitchen staff on food safety, preparation and cooking techniques.
Verified proper portion sizes to consistently attain high food quality standards.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Saucier
Hard Rock Hotel and Resort-Tulsa
02.2006 - 02.2014
Supported wider culinary team during busy periods, assisting with other areas of food preparation as needed.
Kept detailed records of recipes, ingredient inventories, and cooking processes for future reference and continuous improvement efforts.
Helped troubleshoot technical issues related to sauce making equipment when necessary, minimizing downtime in production.
Achieved consistent, high-quality sauce production by maintaining a clean and organized work environment at all times.
Collaborated with chefs on creating new, flavorful sauces that complemented various menu offerings.
Conducted regular taste tests to guarantee consistency in flavor profiles across all sauces produced.
Assisted in training new team members on proper sauce-making techniques and best practices within the kitchen environment.
Ensured food safety by strictly adhering to sanitation standards during sauce preparation and storage.
Sauteed and seasoned meats, pastas and vegetables to customer taste preference.
Liaised with sous chef throughout shift to obtain food prep and kitchen management instructions.
Performed thorough quality checks of food plating and presentation.
Trained new kitchen staff on food safety, preparation and cooking techniques.
Education
Diploma -
Porum High School
Porum, OK
05.2002
Skills
CCTV monitoring
Security policies
Physical security
Workplace safety
Timeline
Security Shift Manager
Muscogee (Creek) Nation Casino-Checotah
09.2014 - 10.2024
Line Cook
Osage Nation Casino-Skiatook
02.2014 - 09.2014
Saucier
Hard Rock Hotel and Resort-Tulsa
02.2006 - 02.2014
Diploma -
Porum High School
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