Jeremy Rader

Operations Dispatch Lead

Bronco Logistics

10.2015 - Current

Streamlined dispatch operations by implementing efficient scheduling and routing systems.
Mentored junior team members, providing guidance on best practices in dispatch operations and career development opportunities within the organization.
Led process improvements by evaluating current systems, identifying gaps, and implementing solutions to enhance overall efficacy.
Increased operational efficiency by analyzing performance metrics and identifying areas for improvement.
Conducted regular safety audits to maintain a secure working environment for all personnel involved in dispatch operations.
Managed staff scheduling to ensure adequate coverage during peak hours and minimize overtime costs.
Ensured timely deliveries by closely monitoring progress and addressing potential roadblocks proactively.
Oversaw inventory management, ensuring availability of necessary equipment and supplies for seamless daily operations.
Responded to high volume of phone and email requests to provide logistics information.
Monitored driver locations in field and solved discrepancies to keep team on-track.
Organized paperwork and explained individual job parameters for each assignment.
Leveraged Software and other tools to track data and make recommendations.
Checked weight of vehicles and load parameters against customer specifications and DOT requirements.
Answered phone calls and responded to customer emails.
Monitored vehicle locations to coordinate timely arrivals.
Scheduled deliveries and pickups according to customer needs.
Communicated with customers to provide delivery updates and resolution.
Received new orders, prepared documentation, and assigned personnel.
Tracked and monitored vehicle performance and maintenance.
Preserved accurate records of dispatched orders, deliveries and receipts.