Jeremy Rakes
Hoover,AL
Summary
Dedicated professional with expertise in program management, crisis intervention, and public speaking. Proven ability to engage stakeholders and ensure compliance while delivering impactful presentations in high-pressure environments.
Overview
32
32
years of professional experience
Work History
Golf Course Maintenance
Hoover Country Club
Hoover, Alabama
2024.06 - Current
- Maintained high standards of golf course quality to enhance member satisfaction.
- Executed all necessary tasks on the course to ensure optimal playability.
Director, Alabama Lawyer Assistance Program
Alabama State Bar Association
Montgomery , AL
2020.02 - 2024.06
- Oversaw monitoring program for 160 law students, attorneys, and judges with mental health challenges.
- Supervised ALAP staff and volunteer attorney monitors to improve program effectiveness.
- Delivered monthly presentations at law schools and legal conferences to increase awareness.
- Facilitated counseling referrals based on individual needs and made clinical recommendations.
- Coordinated crisis interventions to support participants effectively.
- Developed monitoring agreements to ensure compliance and accountability among participants.
- Reported program status regularly to Executive Director and Board of Commissioners.
- Testified at Character and Fitness hearings to advocate for reinstatement when necessary.
Multiple Roles
Bradford Health Services
Warrior, Alabama
2002.02 - 2020.01
- Orchestrated recovery community organization to improve operational efficiency.
- Facilitated client paperwork completion to maintain compliance and accuracy.
- Delivered educational lectures and presentations on various topics for client engagement.
- Provided individual and group counseling along with case management services.
- Collaborated weekly with interdisciplinary team to assess client progress.
- Cultivated industry relationships to enhance reputation and boost referrals.
- Supervised Family Program staff to ensure high-quality support for families.
- Developed curriculum for Family Program education addressing diverse client needs.
General Manager
Joe Muggs Coffee
Mountain Brook, AL
2001.02 - 2002.02
- Managed daily operations of coffee shop to ensure seamless service delivery.
- Trained and mentored staff on exceptional customer service and product expertise.
- Developed operational policies that enhanced overall efficiency and effectiveness.
Restaurant Manager
Ruby Tuesday
Birmingham, Alabama
1994.02 - 2000.12
- Managed daily restaurant operations and ensured quality service standards.
- Enforced health and safety regulations to maintain a clean environment.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Supervised and trained staff in customer service, food handling, and safety protocols.
Education
Master of Social Work - Social Work
University of Alabama
AL2010-06
Skills
- Program management
- Compliance monitoring
- Crisis intervention
- Public speaking
- Curriculum design
- Stakeholder engagement
Timeline
Golf Course Maintenance
Hoover Country Club
2024.06 - Current
Director, Alabama Lawyer Assistance Program
Alabama State Bar Association
2020.02 - 2024.06
Multiple Roles
Bradford Health Services
2002.02 - 2020.01
General Manager
Joe Muggs Coffee
2001.02 - 2002.02
Restaurant Manager
Ruby Tuesday
1994.02 - 2000.12
Master of Social Work - Social Work
University of Alabama