Jeremy Ratliff
Silverton,OR
Summary
Driven by a results-focused approach at J&S Masonry, I spearheaded operations, enhancing customer satisfaction and operational efficiency. Expert in Operations Management and adept in Staff Development, I led teams to exceed goals through innovative process improvements and strategic resource allocation, achieving significant cost reductions and fostering a culture of continuous improvement. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
19
19
years of professional experience
Work History
General Manager of Operations
J&S Masonry
01.2015 - Current
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
General Supervisor of Operations
J&S Masonry
01.2006 - 12.2014
- Collaborated with cross-functional teams to achieve organizational goals and improve overall efficiency.
- Championed change management initiatives that resulted in increased adaptability and enhanced overall operational effectiveness.
- Maintained a safe working environment by enforcing strict compliance with safety regulations and conducting regular inspections.
- Reduced operational expenses by monitoring budgets, optimizing resource allocation, and eliminating waste.
Education
High School Diploma -
John F Kennedy HS
Mount Angel, OR06.1990
Skills
Operations Management
Staff Development
Business Analysis
Logistics Management
Bricklayer
Timeline
General Manager of Operations
J&S Masonry
01.2015 - Current
General Supervisor of Operations
J&S Masonry
01.2006 - 12.2014
High School Diploma -
John F Kennedy HS
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