Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
12
12
years of professional experience
Work History
Property Manager
Private Residence
02.2023 - 09.2023
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Conducted regular inspections of both interior and exterior of properties for damage.
Delivered emergency 24-hour on-call service for tenants on building issues.
Project Manager
Lemmons Remodeling
02.2022 - 02.2023
Monitored project performance to identify areas of improvement and make adjustments.
Met project deadlines without sacrificing build quality or workplace safety.
Identified plans and resources required to meet project goals and objectives.
Monitored project progress, identified risks and took corrective action as needed.
Maintained open communication by presenting regular updates on project status to customers.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Achieved project deadlines by coordinating with contractors to manage performance.
Business Owner/Operator
Beyond Remodels, Inc
05.2015 - 02.2022
Oversaw end-to-end business processes to maintain proficiency and profitability.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Kept all building areas and equipment functional and well-organized to promote business performance.
Monitored staff performance, providing final-say assessment over inquiries.
Employed prompt decision-making and in-depth research to resolve issues.
Lent business acumen to meet day-to-day strategic objectives.
Introduced new methods, practices, and systems to reduce turnaround time.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Mitigated business risks by working closely with staff members and assessing performance.
Foreman
Lemmons Remodeling
04.2011 - 05.2015
Inspected completed work to verify quality standards and compliance with criteria.
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
Checked equipment to determine if maintenance was required.
Reviewed project details to specify correct materials and equipment for job sites.
Interacted with employees to demonstrate high standards and mitigate issues effectively.
Monitored usage of supplies and materials to establish cost effective operations.
Evaluated incoming materials for quality and amounts ordered.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Trained workers in proper methods, equipment operation and safety procedures.
Inspected equipment and tools used for safe operation.
Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Directed projects according to schedule and quality demands.