Jeremy Redmond
Burnham,IL
Summary
Coordinated Security Supervisor with 10 years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel.
Overview
8
8
years of professional experience
Work History
Security Supervisor/Field Supervisor
Monterrey Security
09.2020 - Current
- Responsible for protection of property of UIC campus (ensured all post on campus were covered to prevent vandalism)
- Mobile patrol security through UIC college/hospital campus
- Cooperated with UIC police to maintain a safe environment
- Maintained a solid stream of communication with other officers (supervised between 40-60 officers ensuring sites were covered)
- Maintained a solid stream of communication with clients (monthly meetings with client to evaluate performance as well as initiate new changes and suggestions to meet client needs)
- Creating schedules for the week (Managed adding/removing officers from schedules as well as site changes)
- Site visits around multiple locations in the Chicago area ensuring officers were on post and everything was according to protocol
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
Concierge
Guardian Security
08.2024 - 02.2025
- Maintained front desk's concierge book to provide visitors and Residents with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Offered friendly and efficient service to Residents, handled challenging situations with ease.
- Addressed Residents inquiries with timely and professional responses via phone, email and in-person interactions.
- Implemented and developed ticketing support and phone systems. Managednaged approximately 30 incoming calls and 20 tickets per day
Shift Supervisor
Illinois Security Services
10.2018 - 08.2019
- Assigned weekly schedules and site coverage
- Responsible for site check in with officers
- Mobile Patrol Security for retail and residential areas
- Analyzed weekly overtime projections
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
K9 Officer
Action K9 Security
01.2018 - 09.2018
- Patrolled with K9 keeping a positive presence and detecting and deterring any potential criminal activity
- Followed safety protocols to minimize workplace accidents.
- Public Security along CTA lines/airport with K9
- Protection of property with K9 as a partner
- Lifted up to 40 pounds on regular basis.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
Education
High School Diploma -
06.2014
- Completed AP course in English
Skills
- Microsoft Office Suite: PowerBI, Excel, Word, PowerPoint, Teams
- Adobe Creative Cloud: Acrobat Pro, Typing, Detail-Oriented, Technically proficient
- Staffing and scheduling
- Daily status reports
- Access systems and patrol
- Security team leadership
- Safety and security regulations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Concierge - Guardian Security
08.2024 - 02.2025
Security Supervisor/Field Supervisor - Monterrey Security
09.2020 - Current
Shift Supervisor - Illinois Security Services
10.2018 - 08.2019
K9 Officer - Action K9 Security
01.2018 - 09.2018
Chicago Academy High School - High School Diploma,
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