Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Police Records Specialist
Tucson Police Department
05.2022 - Current
Streamlined records management processes for increased efficiency in handling case files and evidence logs.
Ensured timely dissemination of information to relevant personnel by prioritizing requests for police reports and records.
Maintained a well-organized filing system, resulting in reduced retrieval times and ease of access to critical information.
Safeguarded confidential information by following privacy and security laws.
Reduced response times to public inquiries by efficiently processing requests for incident reports, background checks, and other relevant documents.
Collaborated effectively with fellow Records Specialists to ensure seamless coverage during absences or peak workload periods, minimizing disruptions in service quality.
Contributed to a positive work environment by maintaining open lines of communication with colleagues, providing constructive feedback, and offering assistance when needed.
Operate and answer calls on a multi-line system providing assistance to citizens and law enforcement both local and out of state.
Acquire and maintain the highest level of Terminal Operator Certification.(Level A)
Enter/Modify/Clear information into NCIC(National)/ACIC(State).
Second check work done by myself and others in the section to ensure accuracy of all documents.
Night Operations Supervisor
Lowe's
02.2019 - 04.2022
Enhanced team productivity by streamlining night operations processes and procedures.
Reduced employee turnover by implementing effective training programs for new hires.
Improved overall efficiency with thorough communication between departments during shift handovers.
Managed inventory levels to minimize stock shortages and maintain optimal stock levels throughout the night.
Ensured safety compliance by conducting regular inspections of equipment and work areas.
Mentored staff members to improve their skill sets and foster professional growth within the company.
Optimized scheduling for employees, ensuring adequate coverage during peak hours without overstaffing or understaffing shifts.
Assessed staff performance regularly, providing constructive feedback to enhance overall team effectiveness.
Coordinated with daytime supervisors to address any potential issues or concerns that may arise during the transition period between shifts.
Maintained accurate records of nightly operations activities, including employee attendance, incident reports, and inventory counts.
Utilized strong problem-solving skills to quickly address unexpected challenges arising during night shifts.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Oversaw team of 5-11 employees.
Shipment Crew
Under Armour
09.2018 - 02.2019
Work as a team to quickly and efficiently process incoming shipments of materials.
This includes: folding, labeling and hanging merchandise, as well as insuring proper inventory levels.
Maintaining a clean and safe work environment.
Part Sales Manager
Auto Zone Auto Parts
03.2013 - 09.2018
Boosted sales, effectively upselling and cross-selling relevant products to customers.
Enhanced teamwork through clear communication and collaboration in daily tasks.
Resolved customer complaints swiftly and professionally, ensuring repeat business and positive reviews.
Evaluated employee performance regularly, offering constructive feedback for improvement when necessary.
Stocked and managed stock of parts.
Assisted customers in finding appropriate parts promptly.
Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Maintained extensive understanding of common problems and methods for repair.
Ordered and delivered parts for multiple Commercial Business accounts.
Oversaw team of 4 employees.
Ran end of day to ensure that all registers, petty cash, and money in safe, all reflected the transactions that occurred that day. Identifying any discrepancies and resolving them if possible otherwise notify upper management of situation.
Education
High School Diploma -
Palo Verde Magnet High School
Tucson, AZ
Pima Fire Academy - Fire Science
Pima Community College
Tucson, AZ
01.2017
Emergency Medical Technician Certificate - Emergency Medical Technology
Pima Community College
Tucson, AZ
01.2016
Skills
Records Management
Self Motivation
Reliability
Document Scanning
Typing Speed
Team Collaboration
Time Management
Multitasking
Timeline
Police Records Specialist
Tucson Police Department
05.2022 - Current
Night Operations Supervisor
Lowe's
02.2019 - 04.2022
Shipment Crew
Under Armour
09.2018 - 02.2019
Part Sales Manager
Auto Zone Auto Parts
03.2013 - 09.2018
High School Diploma -
Palo Verde Magnet High School
Pima Fire Academy - Fire Science
Pima Community College
Emergency Medical Technician Certificate - Emergency Medical Technology