Meter Technician
Eversource
Springfield, MA
09.2025 - Current
- Conducted routine meter readings to ensure accurate energy consumption data.
- Assisted in troubleshooting meter malfunctions, enhancing operational efficiency.
- Collaborated with team members to maintain safety protocols during installations.
- Documented service activities and meter changes in digital reporting systems.
- Collaborated with senior technicians to enhance meter installation procedures and safety protocols.
- Utilized diagnostic tools to assess meter performance and troubleshoot issues efficiently.
- Participated in training sessions to improve knowledge of industry standards and technologies.
- Increased safety awareness by conducting regular safety briefings and trainings for team members on proper handling of electrical equipment.
- Maintained a positive working relationship with utility providers to ensure the seamless integration of electric meter systems within their networks.
- Managed the seamless transition from analog to digital meters for customers within designated territories while addressing their concerns throughout the process.
- Engaged with customers to explain service procedures and resolve inquiries.
- Monitored inventory levels of tools and materials for maintenance tasks.
- Participated in training sessions on new technologies and safety practices.
- Completed timely retrofit projects for upgrading outdated equipment with minimal disruption to client services.
- Demonstrated professionalism while interacting with customers, addressing concerns, and answering inquiries.
- Ensured accurate billing for clients, diligently verifying and correcting meter readings.
- Contributed to workplace safety by adhering to industry standards and company protocols at all times.