Highly motivated and driven Sales/Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in sales growth,operations, customer care, and safety. Strong ability to drive profits, control costs and achieve continuous process improvement. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Branch Manager/Territory Sales Manager
Sherriff Goslin Roofing
Lafayette, IN
06.2023 - 12.2023
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Managed and inspired team members to perform to full potential, driving branch profitability.
Monitored financial performance of the branch on a monthly basis.
Planned work schedules to maintain adequate staffing levels.
Resolved escalated customer complaints in a timely manner.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Identified opportunities for process improvement initiatives within the branch.
Managed daily operations of sales department, including supervision of staff members.
Tracked monthly sales to generate reports for business development planning.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Established relationships with key clients, while maintaining existing customer base.
Production Manager
Wilkinson Roofing
Lafayette, IN
04.2022 - 12.2022
Managed materials to meet production goals and specific customer demands.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Established and updated production schedules to meet changing demands.
Reviewed individual employee performance to correct issues and enhance productivity.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Scheduled staff work assignments, rotations and overtime.
Led recurring site reporting and assessed site performance data to drive improvements.
Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
Supervised employees through planning, assignments and direction.
Focused on project monitoring and management by developing forecasts and tracking expenses.
Conducted periodic inspections of job sites for quality and progress.
Helped customers find specific products, answered questions and offered product advice.
Delivery Service Manager
ABC Supply
Lafayette, IN
11.2020 - 04.2022
Managed service delivery expectations.
Developed long lasting and effective relationships with clients by providing onboarding, in-depth training and continuous technology support.
Monitored all aspects of contracts with third party organizations to ensure that required services were delivered.
Led and managed projects to support logistics efforts and plans.
Prepared inventory for shipment by attaching tags and labels.
Reported maintenance and repair needs for transportation vehicles and equipment.
Created and enforced policies and procedures for entire logistics team.
Recruited top talent through interviews and personnel recommendations.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Territory Sales Manager
Cameron Ashley Building Products
Lafayette, IN
12.2019 - 04.2020
Planned and developed strategies to increase sales and territory.
Developed and managed regional sales program and market operations.
Educated customers on product features and use to provide optimal service.
Expedited resolutions to correct customer problems and complaints.
Formalized sales process to enhance operations and promote acquisition of new customers.
Have accumulated 15 new accounts and reactivated 25 since being here in a short time, exceeding the expectations of my superiors.
Still growing everyday with new and existing customers.
My territory is the state of Indiana with some in Illinois as well, this being a lot of travel time to ensure customer service and solutions for any problems with service or products
Sales Representative
Tradesmen International LLC
Lafayette, IN
07.2019 - 12.2019
Maintained database of customer and sales information using a program for notes and tracking progress
Converted prospects by maintaining and managing sample inventory to aid sales pitch.
Drove client retention by efficiently managing and growing accounts while reactivating accounts.
Negotiated and closed deals with minimal oversight.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Reactivated over 100 accounts due to my diligence and constancy with the clients needs and wants.
Boosted client retention, establishing sales goals and securing targeted rates.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Generated sales by cold-calling and closing prospects.
Achieved over 250k in sales in less then 4 months, which exceeded gross profit objectives by 75 percent.
Branch Manager/Outside Sales Representative
Foundation Building Materials LLC
Bloomington, IN
09.2011 - 04.2019
Recruited and hired new branch employees.
Exceeded quarterly sales goals by 10-15%.
Planned and executed promotional events.
Designed sales and service strategies to improve revenue and retention.
Maximized branch revenue by optimizing daily operations and increasing efficiency.
Planned and coordinated risk mitigation strategies to protect company assets.
Increased efficiency and drove branch revenue by optimizing daily operations.
Consistently increased sales by developing key customer relationships.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Followed up after sales to assess satisfaction and identify ongoing requirements.
Generated sales by prospecting leads, cold calling and closing deals.
Landed over 300 new customer accounts through effective customer service and powerful cold-calling scripts.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
Exceeded sales goals by 18-20% for 4 consecutive years.
Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Oversaw company merger to drive seamless transition and integration of operations.
owner
LOW DOLLAR REPAIR
Lafayette, IN
05.2010 - 08.2011
Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
Maintained project compliance by reviewing contractor scope, materials and pricing take-offs to achieve competitive bidding with zero lost time accidents.
Inspected daily construction to determine project progress, contract compliance and safety.
DRIVER, M.S. TRANSPORT
Lafayette, IN
05.2006 - 03.2010
Drove safely in inclement weather such as rain, snow and thunderstorms.
Assisted in ditch digging and road paving.
Assisted in heavy equipment maintenance and operation.
Built barricades and scaffolding.
Demolished buildings safely and cleared away debris using large machinery.
Transported materials to construction sites, including hoisting to elevated areas.
Properly performed pre trip inspections prior to ensure safety of those around me and myself,
Shuttled material such as asphalt, dirt, concrete, mill work
Clean DOT record with current medical card and Class b CDL.
Education
Jefferson High School
2000
Skills
KPI management
Customer relations
Employee development
Closing and contract negotiations
Labor relations
Territory and account oversight
Recruiting and Hiring
Issue and conflict resolution
Lead generation
Project management
Goal setting
Performance improvements
Supervision and training
Purchasing and planning
On-site product demonstrations
Product management and pricing
Territory sales
Inside and outside sales
Sales closing
Sales forecasting
Territory growth
Business Development
Certification
CPR
Safety DOT, pre trip and load securement
Ceiling and interior systems
Work Place Harassment
Employee Discipline Training
Biohazardous spill Clean Up
Osha 10
NCCCO ABL CERTIFIED
References
References available upon request.
Timeline
Branch Manager/Territory Sales Manager
Sherriff Goslin Roofing
06.2023 - 12.2023
Production Manager
Wilkinson Roofing
04.2022 - 12.2022
Delivery Service Manager
ABC Supply
11.2020 - 04.2022
Territory Sales Manager
Cameron Ashley Building Products
12.2019 - 04.2020
Sales Representative
Tradesmen International LLC
07.2019 - 12.2019
Branch Manager/Outside Sales Representative
Foundation Building Materials LLC
09.2011 - 04.2019
owner
LOW DOLLAR REPAIR
05.2010 - 08.2011
DRIVER, M.S. TRANSPORT
05.2006 - 03.2010
Jefferson High School
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