JEREMY RIOS
DevOps Engineer
Merritt Island,FL
Summary
Solution-oriented professional with over 12 years of experience building, testing, and maintaining infrastructures and tools to enable the speedy development and delivery of software applications. Proven ability to investigate and resolve technical issues, perform root cause analysis for production errors, build tools to improve customer experience, and develop software to integrate with internal back-end systems. Dedicated to continuous improvement with a passion for building continuous integration, delivery, and deployment pipelines (CI/CD) for various applications, microservices and components.
Overview
20
20
years of professional experience
10
10
years of post-secondary education
Work History
Founding Engineer
Asserts
Remote
01.2021 - 08.2022
- Conceptualize monitoring tools that provide insights into the Prometheus ecosystem and build efficient engineering frameworks and processes for iterating and launching products into production
- Create secure cloud infrastructure to continuously improve productivity while consistently publishing reliable code without compromising data integrity or security
- Established the company's secrets management strategy utilizing 1Password & a k8s Operator to provide secrets automation for all 5 of our clusters
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Designed and developed forward-thinking DevOps systems that meet developer needs and improve productivity.
- Boost product distribution capabilities by repackaging the sole Cloud-Native SaaS Solution to 3 separate On-Prem variants to enable customers to self-serve and deploy in their cloud environments.
- Launch LeadGen pipeline with LinkedIn, Dipify, & Hubspot to assign workload across the team and improve lead and deal management efforts
Senior Infrastructure Engineer
CloudBees
Remote
02.2020 - 01.2021
- Utilized GitOps & ephemeral containers to design a training labs platform for CloudBees University, enabling the community and Cloudbees customers to gain hands-on lab experience with Jenkins and its various 3rd party integrations
- Assisted and provided the sales team with cost-effective and strategic processes to conduct on-demand repeatable demos of CloudBees products
- Analyzed and resolved product-related problems while working with a team of technical writers to develop documents and training content
- Managed technical projects across multiple departments focused on providing secure, standard, and available systems.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Senior DevOps Engineer
Citrix
Raleigh, NC
12.2017 - 02.2020
- Performed code reviews and spearheaded architecture, design, development, and maintenance of stable CI/CD infrastructure and pipelines
- Supervised software life cycle from preliminary needs analysis to enterprise-wide deployment and support.
- Coordinated with cross-disciplinary teams to manage, debug, and solve level 3 customer support issues and integrate solutions into the product code base
- Brainstormed and implemented software release management strategies for various applications according to the agile process.
- Investigated new and emerging software applications to select and implement
- Strengthened developmental methodologies by introducing SonarQube code quality analysis
Build and Release Engineer
Citrix
Fort Lauderdale, FL
12.2015 - 12.2017
- Interfaced with team lead and business analysts to refine project requirements, raise awareness of issues, and suggest possible solutions
- Tested and deployed scalable and highly available software products.
- Coordinated deployments of new software, feature updates and fixes.
- Functioned in a team environment and independently to consistently meet product design requirements within scheduled completion deadlines
- Established vision, design, features, and delivery schedule to ensure the success of the component despite resource limitations
- Deciphered root cause analysis for defects within the production environment and quickly created the necessary fix to ensure minimal downtime.
Software Engineer
Citrix
Fort Lauderdale, FL
11.2014 - 12.2015
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance for ShareFile's enterprise file sync and share (EFSS) desktop applications for Mac & Windows
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations
- Updated old code bases to modern development standards, improving functionality
- Participated in architecture, design and implementation of Desktop Application features using C#, C++, Objective-C, Swift, and Wix
- Integrated third-party tools and components into applications
Software Engineer Intern
Lawrence Berkeley National Laboratory
Berkeley, CA
06.2011 - 12.2011
- Collaborated with a team of 5 engineers to develop front-end components using HTML, CSS, JavaScript, and jQuery
- Gathered client requirements and translated them into stories & tasks while being awarded a co-op extension to remain on the project through launch.
PLC Technician
Coca Cola
Jacksonville, Florida
01.2008 - 01.2010
- Reviewed and modified existing programmable logic controller (PLC) programs\systems for a fully automated high-velocity industrial bottling and packaging facility to improve areas such as material waste or production time.
- Monitored machined during trial runs to verify program accuracy.
- Oversaw 5 technicians and ensured that all production systems throughout the facility operated safely and at peak efficiency.
Manager/Technician/Analyst
U.S. Navy
Mayport, FL
02.2003 - 11.2007
- Served as Program manager and supervisor of 10 technicians directly responsible for maintaining $39M worth of sonar, anti-submarine warfare (ASW), and underwater navigation equipment onboard a guided missile destroyer
- Planned and coordinated maintenance activities with superiors and other department managers to minimize conflicts and equipment downtime while administering a computerized maintenance management system (CMMS)
- Rewrote complex, out-of-date, and hard-to-follow systems start-up procedures into short, visual step-by-step procedures, resulting in a 50% reduction in system startup time and 95% reduction in startup casualties.
Education
Bachelor of Science - Electrical Engineering And Computer Science
University of California, Berkeley
Berkeley, CA 06.2009 - 12.2013
Skills
Programming Languages
- GO, C, C# Net, C, Swift, Objective C, Python, Java, Ruby
Scripting Languages
- Groovy, Bash, PowerShell, Python
FrontEnd Experience
- JavaScript, CSS, HTML, Handlebars
Cloud Experience
- Terraform, Cloudformation and IaC,
- Packer, Ansible and CaC
- Docker, Docker-Compose, Helm AWS, AKS, Kubernetes, ECS & Fargate
Tools Experience:
- Jenkins, Git/GitHub/Bitbucket, Artifactory, SonarQube, NuGet, Prometheus, Grafana, VictoriaMetrics, ArgoCD, Confluence, Splunk, GrayLog
Additional Information
- Advanced Mathematics Award | 2010
- Navy and Marine Corps Achievement Medal (2) Department of the Navy | 2005
- Global War on Terrorism Service Medal NAVADMIN 273/04 | 2005
- Sea Service Deployment Ribbon USS The Sullivans DDG 68 | 2005
- Navy and Marine Corps Achievement Medal (1) Department of the Navy | 2004
- Global War on Terrorism Expeditionary Medal NAVADMIN 090/04 | 2004
- Admiral John H. Sides Perpetual Academic Award Commanding Officer, Fleet Anti-Submarine Warfare Training Center | 2004
- Honor Student Certificate Fleet Anti-Submarine Warfare Training Center (3) | 2004
- Honor Student Certificate Fleet Anti-Submarine Warfare Training Center (2) | 2004
- Honor Student Certificate Fleet Anti-Submarine Warfare Training Center (1) | 2003
- Certificate of Appreciation the National Sonar Association | 2003
- National Defense Service Medal SECNAVINST 1650.1F | 2003
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Life is made up of a series of judgments on insufficient data, and if we waited to run down all our doubts, it would flow past us.
Learned Hand
Timeline
Founding Engineer
Asserts
01.2021 - 08.2022
Senior Infrastructure Engineer
CloudBees
02.2020 - 01.2021
Senior DevOps Engineer
Citrix
12.2017 - 02.2020
Build and Release Engineer
Citrix
12.2015 - 12.2017
Software Engineer
Citrix
11.2014 - 12.2015
Software Engineer Intern
Lawrence Berkeley National Laboratory
06.2011 - 12.2011
Bachelor of Science - Electrical Engineering And Computer Science
University of California, Berkeley
06.2009 - 12.2013
PLC Technician
Coca Cola
01.2008 - 01.2010
Manager/Technician/Analyst
U.S. Navy
02.2003 - 11.2007
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