Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Robinson

Houston,TX

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated general merchandise and grocery expertise, including competitive offerings, pricing and market positioning. Coordinated Night Manager talented at leading and motivating store team of 25 and managing store stock levels. Numbers-savvy and organized with over 6 years of comprehensive experience working in grocery and general merchandise stores. Customer-focused professional with successful 6-year career in retail sector. Proactive and meticulous team lead with over 6 years of experience in retail/grocery industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Proficient in delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Innovative and goal-oriented Management professional committed to success. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through teaching and training. Practical Night Manager skilled in hiring, recruiting and training applicants for various store positions. Outstanding sales and product knowledge with success managing all floor presentations and flow of goods to sales floor. Motivational, goal-oriented and focused at all times. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Team Lead/overnight Manager

Walmart
06.2017 - Current
  • Prepared, planned and implemented training programs to support ongoing staff development.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Trained and mentored new and existing staff to achieve best practices.
  • Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Managed Number employees in delivering smooth, productive night shift operations.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Created nightly shift task lists to assign duties to each employee.
  • Implemented cost-saving measures to maximize profit margins.
  • Supervised security personnel in upholding staff, customer and building safety.
  • Coordinated vendor and supplier activity for timely delivery of products and services.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Supervised personnel working overnight in Type area to support safe operation and maximize productivity efficiencies.
  • Assessed and adjusted staffing levels to meet operational demands.
  • Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
  • Built constructive working relationships to aid staff loyalty, motivation and productivity.
  • Maintained accurate delivery, sales and inventory records for good stock management.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Offered administrative oversight by maintaining routine records and performing variety of clerical work activities related to operations.

Education

Hvac And Electrical - HVAC Installation And Repair

Houston Community College
Houston, TX
05.2015

Skills

  • Sales Leadership
  • Visual Merchandising
  • Training Junior Team Members
  • Vendor Relations
  • Administrative Oversight
  • Manager Coaching and Training
  • Company Standards Enforcement
  • Shelf Restocking
  • Optimal Inventory Levels
  • People Management
  • Delivery Overseeing
  • Guest Assistance
  • Team Goals
  • Loss Prevention Goals Monitoring
  • Customer Interaction
  • Shipment Processing
  • Training Initiatives
  • Warehouse Organization
  • Performance Appraisal
  • Brand Awareness
  • Customer Loyalty
  • Team Collaboration
  • Team Performance Monitoring
  • Inventory Monitoring
  • Compliance Requirements
  • Safety and Security Enforcement
  • Customer Service
  • Overseeing Employees
  • Work Assignments
  • Professional Development
  • Staff Maintenance
  • Professional Relationships
  • Interpersonal Communication Skills
  • Customer Inquiries
  • Administrative Support
  • Operational Efficiency
  • Assignment Delegation
  • Knowledge Base
  • Hazardous Chemicals
  • Disciplinary Action
  • Proper Staffing
  • Food Safety and Quality
  • End Cap Placement
  • Operational Standards
  • Equipment Preparation
  • Pricing Structures
  • Maintaining Clean Work Areas
  • Personnel Recruitment
  • Customer Satisfaction
  • Motivational Leadership
  • Strategic Decision-Making
  • Employee Retention
  • Social Media Platforms
  • Goal Attainment
  • Constructive Feedback
  • Performance Tracking and Evaluations
  • Team Meetings

Timeline

Team Lead/overnight Manager

Walmart
06.2017 - Current

Hvac And Electrical - HVAC Installation And Repair

Houston Community College
Jeremy Robinson