Jeremy Rogers
Crystal,USA
Summary
Accomplished professional transitioning from the Veteran Benefits Administration with a proven record of high-level achievement in analysis, compliance, and decision-making. Seeking to leverage strong problem-solving, documentation, and service-oriented skills in a new career field to drive organizational success.
Overview
24
24
years of professional experience
Work History
Veteran Service Representative (Rating) (GS 12)
Veteran Benefits Administration
06.2022 - Current
- Perform analytical and mission-driven tasks specializing in evaluating veteran's disability claims and issuing legally sound rating decisions. Experienced in interpreting medical evidence, service records, and federal regulations to determine the degree of disability, and entitlement to compensation. Responsible for balancing high productivity with accuracy, ensuring veterans and their families receive timely, fair, and well supported decisions.
- Key Accomplishments:
- Selected to serve as a Restricted Access Claim/Sensitive 9 claims Veteran Service Representative (Rating) due to above average performance.
- Maintained above a 95% accuracy rating for quality over FY25.
- Met all graded criteria over-all for FY25, - met all standards in performance training, production, timeliness, and accuracy.
- Supervisor: Chris Zenner (612-360-3811)
- Okay to contact this Supervisor: Yes
Veteran Service Representative (GS 7-10)
Veteran Benefits Administration
01.2019 - 06.2022
- Perform thorough investigation of claims for compensation by interpreting and applying complex federal laws and regulations to determine veteran's eligibility for benefits. Analyze medical, military, and legal documentation to adjudicate claims accurately and fairly, while maintaining a high standard of service to veterans and their families. Manage high caseloads under strict deadlines while ensuring compliance with policy and procedural requirements.
- Key Accomplishments:
- Nominated for Exam liaison in first 3 months of graduation from training program.
- Assigned to national research team for Blue Water Navy claims for disabilities due to herbicide exposure
- Promoted to second signature authority for Blue Water Navy claims
- Supervisor: Elizabeth Springer (612-201-1536)
- Okay to contact this Supervisor: Yes
Vice President of Operations
LockLeed International
01.2016 - 01.2019
- Establish and maintain partnerships with companies looking to hire highly qualified veterans. Assist transitioning and honorably separated veterans into meaningful careers. Explained benefit programs and entitlement criteria, conducted interviews, identified issues, and gathers relevant evidence to place veteran in meaningful career. Served as a primary contact for the veteran to seek out career related questions. Explained the full range of VA employment placement and all related programs to veteran seeking career placement. Made determinations as to eligibility for the type of career sought and fully analyzed, developed, and requested required evidence to place veteran in employment opportunities. Developed comprehensive requests for employment placement to ensure veteran is placed in appropriate career path and opportunities. Prepared correspondence to partnered organizations and special interest groups on veteran employment programs. Utilized various electronic data processing (EDP) systems for inputting data related to veteran files, documents, processing, monitoring, and correspondence preparation. Act as an advocate for veterans for job placement programs with partnered organizations to place him or her in open job postings.
- Key Accomplishments:
- Placed 12 veterans into positions in the first quarter of the business' existence
- Aided in building out the infrastructure and processes for the intake of candidates and gaining partnerships with local companies
- Established partnerships with 11 total companies looking to hire veterans
- Supervisor: John Henka (6122720533)
- Okay to contact this Supervisor: Yes
Supervisor
Americold Logistics
11.2014 - 01.2016
- Managed and conduct day to day operations of a cold storage facility. Supervise a team of 15+ union forklift operators to ensure order accuracy, loading and unloading of trailers. Manage an office staff of 3+ people to ensure that office systems operated correctly and provide customer service to drivers and clients. Organized quality control of day-to-day operations, processes, and improvement. Utilize various electronic data processing (EDP) systems for inputting data related to logistical, processing, monitoring, and distribution. Created a healthy work environment for employees and empowered system improvements towards quality operations management.
- Key Accomplishments:
- Promoted to supervisor within 4 weeks of being hired on as an office clerk.
- Improved overall production of order picking accuracy from 75% to 96%.
- Supervisor: John Henka (6122720533)
- Okay to contact this Supervisor: Yes
Recruiting and Retention Non-Commissioned Officer
Minnesota Army National Guard
01.2006 - 08.2014
- Responsible for locating, qualifying and enlisting future service members in the Minnesota Army National Guard. Served as a career counselor for soldiers who were enlisted and seeking guidance in the military and civilian careers. Prepare and train future soldiers to ensure success at Basic Training, and job skill training; and recover soldiers who do not attend training. Conducts a school program with school faculty and administrators. Protected test and informed applicants of proctor control instructions. Supported applicants in education assistance, training modules and administration support. Determines basic enlistment eligibility. Pre-qualifies an individual for enlistment. Assist applicants in establishing their entitlement to receive military benefits. Evaluate benefit and incentive programs to enhance operations and marketing promotions. Interpret enlistment programs and requirements for eligible applicants. Determines eligibility for extension or immediate reenlistment. Conducts enlistment, attrition management and retention interviews. Explains the selected reserve incentive program and the Montgomery GI Bill, initial entry training requirements, test results, enlistment options, programs and obligations, non-regular service retirement, employer support and reemployment rights. Evaluates unit sponsorship pro gram. Briefs applicant on MEPS processing. Prepares and completes an enlistment packet. Counsels an applicant Operates Guard Accession Information Network System. Establishes media contacts, conducts direct mail campaigns and evaluates the unit's retention environment. Explains strength maintenance recognition programs and conducts a strength maintenance interview and briefing. Develops a time management work plan. Trains unit first line leaders on career planning after reviewing request for separation, transfer and discharge. Reviews extension and immediate reenlistment procedures. Evaluates retention data, forms and files. Analyzes unit pay and performance data. Initiates security for family assistance operations. Explains the National Guard Family Program. Identifies resources for family assistance. Provides referral services for family members.
- Accomplishments:
- Recruited over 100 new soldiers into the Minnesota Army National Guard.
- Received Platinum and Diamond Club awards for accomplishing mission within 6-8 months.
- Received the Army Achievement medal for enlisting 15 new soldiers in one quarter. (63% of annual mission)
- Supervisor: Ryan McVann (6127209635)
- Okay to contact this Supervisor: Yes
Squad Leader
United States Marine Corps
08.2001 - 07.2005
- Responsible for the training welfare and morale of 12 to 30 Marines and their equipment. Planned, coordinated and conducted numerous training and combat patrols, raids, and vehicle checkpoints. Responsible for the security of a forward operating base in Iraq with 300+ marines and 17 million dollars' worth of military equipment serving as Corporal of the guard. As a Non-commissioned officer I was assigned as fire team leader and squad leader using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Identified complex problems and reviewed related information to develop and evaluate options and implement solutions. Entered, transcribed, recorded, stored, or maintained information in written form for counterintelligence. Record facts to prepare reports that document incidents and activities. Effectively communicated information and ideas in speaking so others will understand both in the United States and in Internationally diverse cultures. Applied general rules to specific problems to produce answers with on-the-spot decisions made with accuracy and good judgment. Communicating directly with the public, in which includes groups and individuals with culturally diverse backgrounds. Analyzed information and evaluated results to choose the best solution and strategy to accomplish multiple task and missions.
- Accomplishments:
- Combat meritorious promotion to Corporal for actions as squad leader in combat operations
- Received the Navy and Marine Corps Achievement Medal with combat distinguishing device and gold star in lieu of second award for actions in combat.
- Navy and Marine Corps Achievement Medal for leading a squad of Marines in preparation for a combat deployment at the rank of Lance Corporal.
- Supervisor: Matt Carpenter (7608192260)
- Okay to contact this Supervisor: Yes
Education
Bachelor's degree - Criminal Justice
Colorado Technical University
Manitou Springs, CO05.2016
Skills
- Database maintenance
- Account updates
- Calendar management
- Critical thinking
- Problem resolution
- Paperwork processing
- Organization
- System updates
- Data entry
- Microsoft outlook
- Report creation
- Proofreading
Timeline
Veteran Service Representative (Rating) (GS 12)
Veteran Benefits Administration
06.2022 - Current
Veteran Service Representative (GS 7-10)
Veteran Benefits Administration
01.2019 - 06.2022
Vice President of Operations
LockLeed International
01.2016 - 01.2019
Supervisor
Americold Logistics
11.2014 - 01.2016
Recruiting and Retention Non-Commissioned Officer
Minnesota Army National Guard
01.2006 - 08.2014
Squad Leader
United States Marine Corps
08.2001 - 07.2005
Bachelor's degree - Criminal Justice
Colorado Technical University
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