JEREMY ROSENBAUM
MANALAPAN,NEW JERSEY
Summary
Dynamic Licensed Insurance Producer with a proven track record at Plymouth Rock Assurance, excelling in policy writing and customer service. Adept at managing client relationships and surpassing sales goals, I bring a strong background in people management skills to drive team success and enhance client satisfaction.
Overview
16
16
years of professional experience
Work History
Licensed Insurance Producer
Plymouth Rock Assurance
Woodbridge, New Jersey
12.2024 - Current
- Developed insurance policies tailored to client needs and preferences.
- Educated clients on policy options and benefits during consultations.
- Managed client relationships to ensure satisfaction and retention of business.
- Collaborated with underwriting teams to streamline policy approval processes.
- Exceeded company sales goals for new policies.
- Processed applications received from customers for various types of insurance plans.
Closing Team Leader
Target
Staten Island, United States
10.2023 - 12.2024
- Managed and oversaw a team of employees responsible for closing procedures and tasks in a fast-paced retail environment
- Trained new team members on closing procedures, safety protocols, and customer service standards
- Created and implemented efficient closing schedules to ensure tasks were completed accurately and on time
- Collaborated with store management to address any issues or challenges that arose during closing shifts
- Maintained a clean and organized store environment by conducting nightly inspections and ensuring all closing duties were completed to company standards
Store Manager
Amazon Go
New York, United States
02.2023 - 10.2023
- Managing multiple sites which continually meet/exceed organizational metric goals.
- Drive training initiatives to enhance product knowledge and sales techniques for team members, resulting in a top ranking for all stores in the region in inventory management and sales increases
- Hire and develop new employees, as well as provide coaching and feedback on areas of improvement, and career development.
- Oversee all inventory, interface with vendors, manage purchase orders, and conduct forecasting to maintain optimal stock levels
- Collaborate with department managers and sales associates to implement product displays and improve visual merchandising
Installer/Customer Service
CaptionCall/Sorenson Communications
New York, United States
12.2020 - 02.2023
- Laid out materials and system components to prepare for installation.
- Maintained relationships with customers to better understand needs and uphold standards of service.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Sanitation Worker
DSNY
Brooklyn, United States
09.2016 - 12.2020
- Collection and disposal of various types of waste material
- Operating department equipment such as but not limited to; garbage collection trucks, mechanical street sweepers, and snow removal vehicles.
- Different forms of public cleaning in areas of heavy litter.
Assistant Store Manager
Walgreens
Staten Island, United States
12.2009 - 09.2016
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Installer Tech
Agility Cable
New York, United States
10.2012 - 01.2014
- Completed troubleshooting of malfunctions and diagnosed issues.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
- Assembled communication equipment such as wiring, switching equipment and power apparatus.
- Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Education
in Computer Science - Staten Island, NY
The College of Staten Island
Staten Island, NY06.2011
Skills
- Customer Service
- Hiring and Development
- People Management
- Proficient at Excel
- Proficient at Word
- Proficient at other commonly used software
- Policy writing
- Insurance sales
- Time management
Timeline
Licensed Insurance Producer
Plymouth Rock Assurance
12.2024 - Current
Closing Team Leader
Target
10.2023 - 12.2024
Store Manager
Amazon Go
02.2023 - 10.2023
Installer/Customer Service
CaptionCall/Sorenson Communications
12.2020 - 02.2023
Sanitation Worker
DSNY
09.2016 - 12.2020
Installer Tech
Agility Cable
10.2012 - 01.2014
Assistant Store Manager
Walgreens
12.2009 - 09.2016
in Computer Science - Staten Island, NY
The College of Staten Island
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