Jeremy Ross
Franklin,KY
Summary
Dynamic Operating Technician VII at Logan Aluminum with a proven track record in troubleshooting and preventive maintenance. Enhanced production efficiency by swiftly resolving technical issues and maximizing equipment lifespan. Known for adaptability and attention to detail, consistently fostering strong relationships with team members and stakeholders to achieve operational excellence.
Overview
11
11
years of professional experience
Work History
Operating Technician VII
Logan Aluminum
11.2019 - Current
- Optimized production processes with consistent monitoring, adjustments, and fine-tuning of equipment settings.
- Successfully completed scheduled preventative maintenance tasks while minimizing disruption to ongoing operations.
- Maximized equipment lifespan by proactively identifying potential issues before they escalated into costly malfunctions.
- Reduced downtime for operations by swiftly identifying and rectifying technical issues.
- Demonstrated flexibility in adapting to shifting priorities and effectively managing multiple tasks simultaneously, ensuring timely completion of all assigned responsibilities.
Sales Associate
Lowe’s Home Improvement
03.2014 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Route Sales Representative
Global Specialty Cleaners
05.2014 - 11.2019
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs and provided catered solutions
- Maximized sales through effective territory management and strategic route planning.
- Immediately addressed problems with customers to promote speedy resolution.
- Expanded client base by consistently seeking out new opportunities for sales growth.
Education
Bachelor Of Arts - Business
University of Phoenix
Nashville, TN03.2014
General -
Logan County High School
Russellville, KY05.1989
Skills
- Adaptable to change
- Safety protocols adherence
- Quality assurance standards
- Attention to detail
- First class customer service
- Inventory Control
- Logistics Management
References
Chad Casey
Logan Aluminum Team Lead
Russellville, Ky. 42276
(270) 265-1276
Scott Hudson
Logan Aluminum Teammate
Russellville, Ky.
(270) 772-2169
Pastor Mike Stacey
Sulphur Spring Baptist Church
Franklin, Ky.
(270) 776-7111
Timeline
Operating Technician VII
Logan Aluminum
11.2019 - Current
Route Sales Representative
Global Specialty Cleaners
05.2014 - 11.2019
Sales Associate
Lowe’s Home Improvement
03.2014 - 03.2020
Bachelor Of Arts - Business
University of Phoenix
General -
Logan County High School