Summary
Overview
Work History
Education
Skills
References
Timeline
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Jeremy Sakuragi

Scottsdale,AZ

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Server

Buck and Rider
06.2024 - 06.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server and Bartender

THE MEXICANO
07.2022 - 08.2024
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Bar Manager

POMO PIZZERIA
12.2019 - 06.2022
  • Recruit, select, train and develop bar staff
  • Ensure bar and restaurant are in compliance with health, safety and legal code
  • Perform inventory control which included keeping log of liquor and wine purchases and monthly auditing of inventory log
  • Created unique feature menus for each season
  • Maintain budget, monitor costs and achieved high profit margin throughout tenure
  • Initiate and maintain relationships with vendors, regular patrons and very important clientele
  • Diffusing tense situations between patrons and staff members and finding resolutions that best suit the customer and the restaurant.

Bar Supervisor

COMMON GROUND CULINARY - GRASSROOTS
10.2018 - 12.2019
  • Maintained an organized workspace that met all sanitation requirements set forth by local authorities.
  • Analyzed monthly sales data to identify areas of improvement within the bar environment.
  • Conducted regular inspections of equipment used in the preparation of drinks.
  • Ensured compliance with all local laws regarding alcoholic beverages and tobacco products.
  • Monitored employee performance, providing feedback as needed.

Education

General Education -

MILILANI HIGH SCHOOL
Mililani, HI
06.2017

Bachelor of Business Administration - Accounting and Finance

SHIDLER COLLEGE OF BUSINESS, UNIVERSITY OF HAWAII AT MANOA
Honolulu, HI
12.2014

Skills

  • Food safety practices
  • Beverage Preparation
  • Efficient service in high-volume settings
  • Comprehensive menu knowledge
  • Proficient in customer upselling
  • Client relationship management
  • Efficiency enhancement

References

  • Luis Franco, Assistant Manager, The Mexicano, 602-738-4596
  • Alex Mazza, General Manager, Buck and Rider, 480-561-5252
  • Cricket Pearson, General Manager, POMO Pizzeria, 315-489-6086

Timeline

Server

Buck and Rider
06.2024 - 06.2025

Server and Bartender

THE MEXICANO
07.2022 - 08.2024

Bar Manager

POMO PIZZERIA
12.2019 - 06.2022

Bar Supervisor

COMMON GROUND CULINARY - GRASSROOTS
10.2018 - 12.2019

Bachelor of Business Administration - Accounting and Finance

SHIDLER COLLEGE OF BUSINESS, UNIVERSITY OF HAWAII AT MANOA

General Education -

MILILANI HIGH SCHOOL