Jeremy Schmitz
Melbourne,FL
Summary
I am looking for a career opportunity in the space industry. I am a hardworking, dedicated professional who has cultivated unique skills across multiple industries and positions in order to succeed.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Aircraft Paint Technician
Embraer Executive Jets
Melbourne, FL
04.2021 - 01.2023
- Performed detailed surface preparation and masking of aircraft components prior to painting.
- Utilized various hand tools such as sanders or grinders for preparing aircraft parts for painting.
- Applied primer, base/clear coat paints, high build sealers to surface's.
- Cleaned up all equipment after use following safety guidelines for hazardous waste disposal.
- Complied with FAA regulations regarding aircraft painting procedures and processes.
Executive Assistant to the Chief Executive Officer
Silvercorp USA Inc.
Melbourne, FL
05.2019 - 05.2021
- Created and finalized contracts for customers and independent contractors
- Tracked and recorded expenses and reconciled accounts to maintain accurate financial records
- Office/Site Security (overnight, property, assets, armory, etc.)
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Processed and sent invoices, adjustments and credit memos to customers.
Senior Member Relations Specialist
Christian Care Ministry
Melbourne, FL
09.2017 - 05.2019
- Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary/collaborative approach to the customer service provision
- Developed standard operating procedures and documented workflow's for current and future processes
- Liaised with Contact Center Manager and Director of Member Services to organize and perform quality standard training for new and existing staff
- Offered data-driven recommendations aligned with overall company strategies to prioritize process improvement initiatives
- Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from Member Cancellations, in-border to protect company reputation.
Retail Store Manager
General Nutrition Centers Inc.
Cocoa, FL
04.2015 - 09.2017
- Trained team members in successful strategies to meet operational and sales goals
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Oversaw employee performance and any problems that occurred to increase efficiency and maintain productivity targets
- Developed new merchandising and promotional strategies to drive customer engagement and boost sales
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
Education
High School Diploma -
Marion Technical Institute
05.2008
Skills
- Clear Verbal/Written Communication
- Cleaning Equipment Operations
- Hazardous Material Disposal
- Attentive To Detail
- Strong Work Ethic And Integrity
- Exceptional Collaboration Skills
- Preventive Maintenance Planning
- Process Improvement
- Problem-Solving Skills
- Customer Service Understanding
Certification
Lean Sigma Yellow Belt
D/G Security License
Timeline
Aircraft Paint Technician
Embraer Executive Jets
04.2021 - 01.2023
Executive Assistant to the Chief Executive Officer
Silvercorp USA Inc.
05.2019 - 05.2021
Senior Member Relations Specialist
Christian Care Ministry
09.2017 - 05.2019
Retail Store Manager
General Nutrition Centers Inc.
04.2015 - 09.2017
High School Diploma -
Marion Technical Institute
Lean Sigma Yellow Belt
D/G Security License
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