Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic
Jeremy Shaw

Jeremy Shaw

Retail manager
Oakhurst,NJ

Summary

Mature Training Store Manager eager to secure Management position with growing store. Skilled at designing effective training programs and professional development courses in retail. 10 years of experience in the field and bringing outstanding talents in team building, project management and budget planning. In-depth knowledge of various training methods and assessments. Results-oriented Business Manager bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Resourceful managers trained in resolution of critical issues within a time-sensitive environment with a successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Skilled Store Manager in Training with significant experience in retail operations. Possess strong managerial aptitude and adept at team leadership, inventory management, and customer service improvement. Demonstrated ability to drive sales growth and improve store efficiency. Capable of applying innovative strategies for business development and operational excellence. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

16
16
years of professional experience

Work History

Store Manager in Training

CVS Pharmacy
Morganville, NJ
11.2023 - Current
  • Collaborated with vendors to negotiate pricing agreements for merchandise purchases.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Ensured accurate cash handling procedures were followed at all times.
  • Delegated work to staff, setting priorities and goals.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Developed and implemented store policies and procedures to ensure customer satisfaction.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Processed daily cash deposits, reconciled discrepancies, and tracked financial data.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Training Store Manager

Dollar General
Ocean township
07.2017 - Current
  • Mentored team members to succeed and advance within the department and company
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance
  • Replayed various scenarios with teams to build confidence in handling situations
  • Discovered and implemented new learning techniques and industry best practices to drive learning through professional training
  • Organized manuals, multimedia visual aids and other educational materials to aid training
  • Delivered cohort training, learning activities and assessments, monitoring adoption of learning
  • Approved new training techniques and suggested enhancements to optimize existing training programs
  • Coordinated with managers to identify skill or knowledge gaps and implement training needs
  • Produced reports and maintained training documents to support training activities
  • Explored new technologies to address or identify gaps and provide standardization and optimization
  • Consulted with senior leaders to develop and execute strategy and provide regular updates
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits
  • Managed inventory tracking and physical inventory counts to minimize loss
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service
  • Oversaw inventory management through cycle counts, audits and shrinkage control
  • Strengthened workflow productivity by hiring, managing and developing top talent
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day
  • Answered product questions with up-to-date knowledge of sales and promotions
  • Monitored employee performance and identified performance gaps for corrective action
  • Evaluated store performance and incorporated feedback to implement improvement plans
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving
  • Established store tactics and strategies to achieve operational performance and sales goals
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
  • Build relationships with key customers and stakeholders to grow business networks and locate new opportunities

Back of House Supervisor

Toys R Us
Eatontown, Nj
02.2009 - 07.2018
  • Receive truck
  • Unloading and loading trucks
  • Creating a manifest and intaking them
  • Stocking shelves
  • Cleaning and reorganizing stock rooms
  • Completing online orders and layaways
  • Approving store orders
  • Transferring products to different warehouse and stores
  • Receiving vendor supplies and products
  • Processing damaged goods and recalls
  • Inventory maintenance
  • Assisting with customer need over the phone in person and online
  • Running the unload of trucks
  • Managing multiple teams of 40 team members
  • Opening and closing the building
  • Cash management
  • Hosting conference calls
  • Managed department priorities and provided leadership for on-time delivery production
  • Oversaw staff to prepare production cycles on time using specified requirements
  • Organized training for production staff to achieve performance objectives with quality instruction
  • Implemented leads change to improve systems of production control and standard operating procedures

Job Title

Family Dollar
Belmar, Nj
05.2012 - 03.2015
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Managed customer service inquiries and complaints in a timely manner.
  • Assigned work and monitored performance of project personnel.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Delegated work to staff, setting priorities and goals.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Read and attached appropriate labels and tags to products and packages for identification purposes.
  • Adhered to workplace safety standards and OSHA regulations.
  • Recruited and trained new employees to meet job requirements.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Streamlined communication channels, improving information flow and decision-making speed.

Education

Bioethics And Medical Ethics, Business Administration and Management

Brookdale Community College
Lincroft, Nj
01.2012

Skills

  • Performance Assessment
  • Finance and Accounting Oversight
  • Goal Setting
  • Hiring and Onboarding
  • Management Team Building
  • Staff Scheduling
  • Focus and Follow-Through
  • Records Organization and Management
  • Assignment Delegation
  • Team Leadership
  • Process Improvements
  • Employee Motivation
  • Staff Development
  • Business Leadership
  • Training Management
  • Customer Service Management
  • Budget Control
  • Policy Development and Enforcement
  • Financial Statement Review
  • Sales Tracking
  • Vendor negotiation
  • Cash handling
  • Inventory management
  • Team building
  • Financial analysis
  • Customer service
  • Staff training
  • Business strategy

Awards

  • Best Shrink, Dollar General Region 67, 2019
  • Most Improved Sale, Dollar General Region 67, 2019

Timeline

Store Manager in Training

CVS Pharmacy
11.2023 - Current

Training Store Manager

Dollar General
07.2017 - Current

Job Title

Family Dollar
05.2012 - 03.2015

Back of House Supervisor

Toys R Us
02.2009 - 07.2018

Bioethics And Medical Ethics, Business Administration and Management

Brookdale Community College
Jeremy ShawRetail manager