Jeremy Sheridan
Indianapolis
Summary
Proven sales expert with a track record of enhancing customer satisfaction and boosting sales revenue at Parabellum Firearms. Skilled in sales strategy development and customer relationship building, I significantly increased sales through effective product presentations and upselling. Demonstrated leadership in training teams and managing key client relationships, ensuring sustained business growth.
Overview
14
14
years of professional experience
Work History
Salesman
Parabellum Firearms
04.2023 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
Frontline Supervisor
UPS
08.2020 - Current
- Maintained safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Coordinated and managed line shutdowns, production startups and changeovers.
- Managed budgets effectively, controlling expenses to stay within allocated resources while maintaining operational efficiency.
- Created and oversaw employee training schedule to emphasize productivity and resource conservation.
- Assessed staff performance regularly, implementing performance improvement plans when necessary to bring underperforming employees up to standard expectations.
- Monitored performance metrics to identify opportunities for improvement, resulting in increased efficiency across all tasks.
- Contributed towards overall business growth by meeting/exceeding individual targets while supporting team objectives.
- Decreased employee turnover rate by fostering a positive work environment and addressing staff concerns.
Forward Observer
Indiana Army National Guard
09.2010 - 11.2021
- Provided timely and accurate targeting data for artillery units, leading to precise strikes on enemy positions.
- Ensured compliance with established rules of engagement when directing fires against enemy targets.
- Collaborated with joint force partners to synchronize fire support efforts across multiple platforms and organizations during large-scale operations.
- Conducted reconnaissance missions to gather intelligence on enemy positions, contributing to successful mission planning and execution.
- Utilized advanced technology systems for improved target detection capabilities, increasing overall mission success rates in dynamic combat situations.
- Maintained proficiency in weapon systems for self-defense purposes while operating independently or within a small unit setting.
- Supported friendly forces during direct action missions by providing overwatch and coordinating indirect fire support assets as needed.
- Enhanced target acquisition accuracy by conducting thorough terrain analysis and utilizing advanced observation equipment.
- Trained junior forward observers in essential skills, resulting in a more capable and efficient team.
- Managed inventory of critical observation equipment, ensuring all necessary tools were available for mission success.
- Maintained communication with command elements, ensuring vital information was relayed quickly and accurately for tactical decisionmaking.
Salesman
Indy Trading Post
11.2015 - 02.2016
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Education
GED - Gender Studies
Camp Shelby GED+
North Little Rock, AR03.2011
Skills
- Sales and marketing strategies
- Customer relationship building
- Sales strategy development
- Upselling and cross selling
Timeline
Salesman
Parabellum Firearms
04.2023 - Current
Frontline Supervisor
UPS
08.2020 - Current
Salesman
Indy Trading Post
11.2015 - 02.2016
Forward Observer
Indiana Army National Guard
09.2010 - 11.2021
GED - Gender Studies
Camp Shelby GED+
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