Jeremy Shipley
Palmyra
Summary
Dynamic Salesforce Solution Architect and Development Manager with a proven track record at The Hershey Company, leading transformative projects that modernized legacy systems and enhanced user experience. Expert in technical architecture and cross-functional collaboration, I excel in optimizing processes and driving team success, consistently delivering innovative solutions that elevate business performance.
Overview
18
18
years of professional experience
Work History
Manager Retail Solutions Development
The Hershey Company
Hershey
02.2022 - Current
- Manage six-member team for Salesforce and iOS/MuleSoft development, ensuring project success
- Orchestrated strategic shift from heavily customized to standardized Salesforce solution, optimizing Consumer Goods Cloud implementation while leading cross-functional development team
- Implemented advanced territory planning and route optimization systems, enhancing field sales efficiency through data-driven Salesforce Maps integration
Salesforce Solution Architect
The Hershey Company
Hershey
08.2018 - 02.2022
- Architected enterprise-wide Salesforce solutions, modernizing legacy systems and implementing real-time data synchronization for 1,300+ field sales users
- Streamlined cross-platform integration between Salesforce and iOS, reducing data latency and enhancing mobile user experience for field teams
- Led technical transformation from Visualforce to Lightning Web Components, improving system performance and maintainability across the platform
- Pioneered pub/sub architecture implementation, revolutionizing real-time data updates and eliminating redundant polling operations
Lead Salesforce Developer
Capital Blue Cross
Harrisburg
04.2016 - 08.2018
- Orchestrated enterprise-wide Salesforce implementation, leading cross-functional team of 8 while establishing comprehensive ALM processes and optimizing order workflows
- Streamlined healthcare operations through strategic Salesforce customization, combining Scrum methodologies with industry-specific requirements
- Pioneered Flosum ALM integration for enhanced deployment control, earning recognition for exceptional performance in complex system implementations
SFDC Admin/Developer/Integration Specialist
Hair Direct, Inc.
Lancaster
11.2011 - 04.2016
- Architected and implemented comprehensive Salesforce ERP migration, streamlining operations while maintaining business continuity through phased deployment approach
- Engineered cross-border payment solutions by developing robust currency conversion systems, expanding international market reach
- Orchestrated seamless integration between e-commerce platforms and backend ERP systems, ensuring real-time data synchronization
Software Engineer
Cargas Systems, Inc.
Lancaster
08.2007 - 11.2011
- Developed custom web solutions integrated with Microsoft Great Plains, implementing modular architecture to enhance system flexibility and maintainability
- Streamlined development processes by optimizing in-house frameworks, reducing code redundancy and improving team productivity
- Architected robust reporting solutions using SSRS and ActiveReports, ensuring data accuracy and accessibility across enterprise systems
Education
Certification - Computer Science
Computer Learning Network
Camp Hill, PA10-1999
Some College (No Degree) - Computer Science
Elizabethtown College
Elizabethtown, PA06-1994
Skills
- Salesforce and Microsoft Dynamics
- ASPNET and C#
- JavaScript, CSS, and HTML
- VisualForce and Aura
- Apex and LWC
- Dell Boomi and MuleSoft
- Informatica and SQL Server
- Data analysis and visualization
- DevOps and Agile methodologies
- Scrum and cross-functional collaboration
- Technical architecture and system integration
- Customer relationship management
- Team leadership and process optimization
- Complex problem-solving
Personal Information
Title: Salesforce Solution Architect and Development Manager
Timeline
Manager Retail Solutions Development
The Hershey Company
02.2022 - Current
Salesforce Solution Architect
The Hershey Company
08.2018 - 02.2022
Lead Salesforce Developer
Capital Blue Cross
04.2016 - 08.2018
SFDC Admin/Developer/Integration Specialist
Hair Direct, Inc.
11.2011 - 04.2016
Software Engineer
Cargas Systems, Inc.
08.2007 - 11.2011
Certification - Computer Science
Computer Learning Network
Some College (No Degree) - Computer Science
Elizabethtown College
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