Jeremy Sigman

• Every Thanksgiving we travel to North Carolina where I help my uncle shop, prep, cook and serve dinner to all the workers at US Foods (Stockyard Division) who have to work on Thanksgiving.

My siblings and myself we removed from my Mother's home 10 years ago due to a very abusive situation. My grandparents have had custody of us since. Both of my grandparents are retired and my grandfather is a 100% disabled veteran (VietNam) so I do help with all of the yard work and other chores that they are unable to do.

• Sorted and organized files, spreadsheets and reports.
• Analyzed problems, identified solutions and made decisions.
• Interacted with customers by phone, email or in-person to provide information.
• Completed research, compiled data, updated spreadsheets and produced timely reports.
• Worked on projects using knowledge gained in classes to put together recommendations for issues.
• Contributed to content creation for company website.

• Replaced empty kegs and soda syrups.
• Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
• Resolved and escalated customer issues quickly to uphold strong customer relations standards.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Worked well in diverse team settings by partnering with others to complete tasks.
• Restocked ice, condiments and snacks.
• Trained new staff in bussing and cleaning procedures.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
• Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
• Improved customer satisfaction rates by answering customers' questions and resolving issues.
• Learned how to make wide variety of mixed drinks.
• Delivered food to customers at bar and tables.
• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
• Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
• Checked dining area supplies of linens, wrapped silverware and replenished low stock.
• Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
• Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.