Jeremy Simpson

• Reviewed and solved account and billing discrepancies.
• Assessed accounts for payment status and reached out to customers.
• Received incoming information and entered into database system.
• Coordinated with intermediate parties to obtain payments and resolve issues.
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
• Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
• Applied more than 50 payments per week.

• Patient Care
• Positioning patients
• Experience using Medical Terminology
• Evaluated patient care needs, prioritized treatment, and maintained patient flow.
• Trained new staff on quality control procedures.
• Participated in OR suite turnaround procedures such as cleaning and case cart management.
• Quickly responded to emergency situations during procedures with life-saving aid.
• Delivered direct care to patients under supervision of charge nurse.
• Maintained functional knowledge of operational procedures to anticipate needs of surgeons.
• Participated in OR quality initiatives, providing constructive feedback to enhance future performance.
• Maintained equipment and supplies, confirming sufficient inventory levels prior to procedures.

• Customer Service
• Directly involved with customers

• Experience with handling blood and other types of specimens
• Positioning Patients for surgery
• Direct Patient Care
• Understands basic medical terminology
• Assists in patient prepping with nurses or doctorsfor surgery

Customer service

• In Charge of Scheduling
• money drop offs
• Customer Service