Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jeremy Skinner

Canton

Summary

Motivated and adaptable emerging IT support professional with proven hands-on troubleshooting skills, a strong foundation in hardware setup, and years of experience delivering attentive customer service. Brings a practical approach and eagerness to contribute technical and interpersonal talents to an IT team seeking reliable support.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Pest Control Technician & Manager

Spoon River Pest Control, Inc.
Canton
04.2022 - 10.2025
  • Delivered pest control services across diverse residential and commercial locations with a consistent emphasis on client satisfaction.
  • Managed team scheduling and coordinated service routes to maximize efficiency.
  • Addressed customer concerns effectively, gathering and relaying valuable feedback for service improvement.
  • Collaborated with business stakeholders to optimize payment processing and streamline administrative operations.
  • Maintained service equipment and supplies in operational order through regular inspection and troubleshooting.
  • Ensured compliance with all safety standards and regulatory requirements while on-site.

Machinist

Caterpillar Inc.
Mapleton
10.2019 - 03.2020
  • Operated precision machinery for manufacturing, including probing engine blocks using Computerized Coordinate Measuring equipment.
  • Monitored tools and machines, identifying wear and making necessary adjustments to maintain output quality.
  • Assisted in equipment maintenance, reducing operational downtime and supporting production schedules.
  • Documented measurements and process steps for quality assurance and traceability.

Deli Associate

Walmart
Galesburg
07.2015 - 09.2019
  • Performed daily inventory checks and assisted in order management to support uninterrupted department operations.
  • Trained new team members on food safety and inventory best practices.
  • Delivered direct customer assistance, resolving inquiries and promoting department offerings.
  • Supported department lead on high-priority projects, fostering collaborative teamwork.

Produce Clerk

Hy-Vee, Inc.
Canton
06.2013 - 06.2015
  • Conducted rigorous food quality inspections and maintained cleanliness standards for fresh produce.
  • Engaged with customers to provide recommendations and answer questions, enhancing service satisfaction.
  • Helped organize stock deliveries and display setups efficiently under tight timelines.
  • Kept accurate inventory records and flagged shortages or surpluses for prompt resolution.

Detasseling Crew Lead

Pioneer Seed
Canton
07.2009 - 07.2011
  • Directed crews in agricultural fieldwork, ensuring productivity and task completion in adverse conditions.
  • Monitored crew attendance, relayed instructions, and maintained focus on safety protocols.
  • Provided on-the-job training to new team members to uphold work standards.
  • Addressed and escalated team issues to supervisors for resolution.

Unemployed

Canton
08.2025
  • Actively pursuing IT support opportunities and furthering technical skills through self-directed learning.
  • Preparing for industry certifications to strengthen IT fundamentals and industry readiness.

Education

Cisco Networking -

Illinois Central College
08.2014

High School Diploma - General Studies

Canton High School
Canton, IL
05.2013

Skills

  • Technical support
  • Troubleshooting
  • Cable management
  • Customer service
  • Networking fundamentals
  • Hardware setup
  • Team leadership
  • Inventory management
  • Communication
  • Machine operation
  • Business process improvement

Websites

Certification

Technical Support Fundamentals by Coursera

Timeline

Unemployed

08.2025

Pest Control Technician & Manager

Spoon River Pest Control, Inc.
04.2022 - 10.2025

Machinist

Caterpillar Inc.
10.2019 - 03.2020

Deli Associate

Walmart
07.2015 - 09.2019

Produce Clerk

Hy-Vee, Inc.
06.2013 - 06.2015

Detasseling Crew Lead

Pioneer Seed
07.2009 - 07.2011

Cisco Networking -

Illinois Central College

High School Diploma - General Studies

Canton High School

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