Data-Driven Continuous Improvement Leader experienced in architecting and deploying comprehensive production systems across manufacturing, logistics, and healthcare environments. Achieved operational efficiency through advanced statistical analysis, 6S/Safety framework engineering, and cultivating sustainable Lean cultures. Focused on bridging executive strategy and shop-floor execution while fostering collaboration to drive measurable results.
Work History
Continuous Improvement Manager (Lean Six Sigma Black Belt)
9 Months
Hyperion Solutions | 01.2026 - Current
System Architecture: Designed and authored a comprehensive 36-module Continuous Improvement operating system, establishing elite-level frameworks for DMAIC, capability tracking, and root-cause verification for advanced manufacturing.
Spearheaded the foundational operational turnaround of the plant by architecting and deploying a proprietary, facility-wide production system to bridge communication silos and standardize workflows.
Designed and established an executive-approved Safety Team Committee and a dedicated 6S Team, mitigating workplace hazards and enhancing visual management compliance.
Authored and launched The Kaizen Express, a cultural platform and recognition system that sustained Lean momentum, highlighted employee-driven CI problem-solving, and reinforced standard work.
Engineered and launched a centralized, automated project management tracking system to synchronize critical milestones across Production, Engineering, and Purchasing.
Workforce Alignment: Authored the corporate charter for the facility's first Veterans Resource Group, securing rapid executive approval to drive retention and community alignment.
Continuous Improvement Engineer (Lean Six Sigma Black Belt)
1 Year
Transcendia, Inc. | 01.2023 - 01.2024
Standardized CI deployment and implemented cost-reduction strategies during major plant expansion, enhancing operational efficiency.
Kaizen Execution & Flow: Co-facilitated twin 10-day Kaizen events alongside a Master Black Belt; applied VSM, flow, and pull mechanics to realize an 80% reduction in transportation and motion waste during a major facility expansion. Orchestrated over 25 department-level Kaizen events.
Drove high-impact cost-reduction strategies and standardized CI deployment across a major plant expansion.
Transitioned 5S program from paper tracking to digital auditing platform, achieving over 90% reduction in process waste.
ERP Deployment: Developed and executed a comprehensive change management and training matrix for a plant-wide ERP Integration (Movex) for 100+ team members, delivering the smoothest software transition in corporate history.
Process Improvement Engineer (Lean Six Sigma Black Belt)
3 Years
QVC, Inc. | 01.2019 - 01.2022
Scaled CI capabilities and deployed statistical models to optimize call center dynamics, enhancing operational efficiency.
Capability Scaling: Facilitated 80 targeted Lean execution sessions for over 1,000 corporate and operations personnel, rapidly scaling organizational capabilities in PDCA, VSM, and waste identification.
Advanced Analytics: Applied Six Sigma statistical analysis (binary logistic regression, ANOVA, Pareto charting) to drive a 10% year-over-year increase in employee retention.
Project-managed global deployment of virtual agent platform, diverting high-volume live interactions to achieve $150,000 in annual savings; directed cross-functional Kaizen event to streamline HR onboarding value stream, reducing process waste by 12%.
Director, Quality Management and Assurance (LSSBB)
1 Year
Children's Home Society of Florida | 01.2018 - 01.2019
Engineered and launched statewide Lean Six Sigma training infrastructure, standardizing initiatives across regional sites and certifying 200+ team members.
Led corporate turnaround efforts for core service entry process, achieving audited multi-million-dollar structural cost avoidance and commanding 10+ large-scale Kaizen events with FMEA and VA/NVA analysis.
Developed strategic initiatives to enhance child welfare programs and community outreach efforts.
Led cross-functional teams to implement organizational policies aligning with mission and values.
Managed budget allocations for various programs, ensuring effective resource utilization across the organization.
Continuous Improvement Coordinator (Lean Six Sigma Black Belt)
2 Years
Coca-Cola North America | 01.2016 - 01.2018
TPM Implementation: Championed Total Productive Manufacturing (TPM) across high-speed production lines; synchronized Autonomous (AM) and Professional Maintenance (PM) pillars to achieve a 50% reduction in minor line stops and limited breakdowns to just two incidents for an entire fiscal year.
SMED Compression: Structured and executed SMED event, achieving significant reductions in changeover times, direct labor savings, and enhanced ergonomics.
Rigorous Gatekeeping: Facilitated 200+ root cause analyses using 5-Whys and Ishikawa Diagrams; enforced operational gatekeeping through regular ISO 9001/14001 and GMP compliance audits.
Project Manager (Lean Six Sigma Black Belt)
1 Year
Baycare Health System | 01.2015 - 01.2016
Deployed A3 Lean thinking to reduce critical patient chart defect rates from 82% to 25% in 5 months; created daily performance tracking system and visual management boards to sustain improvements.
Led cross-functional teams to streamline project workflows and enhance collaboration across departments.
Developed comprehensive project plans, ensuring alignment with organizational goals and stakeholder expectations.
Implemented risk management strategies, proactively identifying potential issues and mitigating impacts on project timelines.
Operations Non-Commissioned Officer
20 Years
United States Army | 01.1992 - 01.2012
Managed trauma room in Baghdad (2006–2007) during high-stakes operations, ensuring patient care under intense operational constraints.
Engineered throughput optimization project using queueing theory and process capability, enhancing staffing efficiency during peak periods while directing 50+ personnel and authoring 9 Standard Operating Procedures (SOPs).
Led operational planning for missions, ensuring efficient resource allocation and personnel deployment.
Developed training programs to enhance team readiness and operational effectiveness across diverse units.
Coordinated logistics for equipment procurement, maintenance, and distribution to support mission objectives.
Oversaw daily operational workflows to ensure efficiency and adherence to protocols.
Coordinated logistics and supply chain processes to optimize resource allocation.
Implemented process improvements to enhance productivity and reduce operational delays.
Trained and mentored junior personnel on standard operating procedures and best practices.
Analyzed operational data to identify trends, improve decision-making, and support strategic initiatives.
Education
Bachelor of Science - Psychology
University of Phoenix | Orlando | 01-2015
Skills
Six Sigma
Lean manufacturing
Improvement practices
Business process improvement
Change management
Minitab analysis
Performance improvement
Architecture design
Certification
Lean Six Sigma Black Belt Certification – Department of Defense, 2009
Minitab Statistical Software Certification – Department of the Army, 2009
Timeline
Continuous Improvement Manager (Lean Six Sigma Black Belt)
Hyperion Solutions
01.2026 - CurrentRead More
Continuous Improvement Engineer (Lean Six Sigma Black Belt)
Transcendia, Inc.
01.2023 - 01.2024Read More
Process Improvement Engineer (Lean Six Sigma Black Belt)
QVC, Inc.
01.2019 - 01.2022Read More
Director, Quality Management and Assurance (LSSBB)
Children's Home Society of Florida
01.2018 - 01.2019Read More
Continuous Improvement Coordinator (Lean Six Sigma Black Belt)
Manager, Quality, Manufacturing Engineering, and Continuous Improvement Taylorville Operations & Lean Six Sigma Master Black Belt at Grain and Protein TechnologiesManager, Quality, Manufacturing Engineering, and Continuous Improvement Taylorville Operations & Lean Six Sigma Master Black Belt at Grain and Protein Technologies