Jeremy Slater
Buda,TX
Summary
Accomplished Loyalty Director at Inside Real Estate, excelling in strategic planning and expert negotiation, I enhanced financial stability and team morale, surpassing retention goals with an average of 38%. Leveraging skills in operations management and verbal communication, I fostered cross-functional collaboration and drove significant revenue growth. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Loyalty Director
Inside Real Estate
08.2013 - Current
- Head of Retention for Inside Real Estate
- Answer to the VP of Customer Success
- Would Negotiate with clients of all sizes from Enterprise to Small Business to maintain and retain business across the company and multiple products.
- Expected to Retain above 30% of outgoing Monthly Recurring Revenue. I averaged 38%.
- Soley in charge of Enterprise Retention while managing team that deals with smaller accounts.
- Manage monthly Board budget with requirements of keeping outgoing money under certain levels to ensure profitable growth.
- Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Sales Team Lead
H&H Real Estate Media
11.2012 - 08.2013
- Increased sales revenue by implementing targeted sales strategies and team training sessions.
- #1 Sales rep 6 of 10 months employed
- Expanded sales revenues by identifying opportunities and executing customized marketing plans.
- Facilitated knowledge sharing among team members through regular meetings, fostering a collaborative work environment that encouraged innovative thinking.
- Developed high-performing sales teams through regular coaching sessions, skill development workshops, and performance evaluations.
Education
Bachelor of Arts - History
University of Oregon
Eugene, OR06.2010
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Expert Negotiation skills
- Expert Problem Solver
- Proficiency with SalesForce, Zoho, Intercom, and Zoho Analytics
Accomplishments
Improved Retention from a 20% monthly average in 2016 when I became the Loyalty Director, to 38% over the next 8 years.
Helped grow Inside Real Estate from a 20 person operation to over 600 Employees.
Languages
American Sign Language
Limited Working
Timeline
Loyalty Director
Inside Real Estate
08.2013 - Current
Sales Team Lead
H&H Real Estate Media
11.2012 - 08.2013
Bachelor of Arts - History
University of Oregon