Summary
Overview
Work History
Education
Skills
Previous Positions
Timeline
Generic

Jeremy Smith

Spanish Fort

Summary

Experienced IT professional specializing in network security and network segmentation. Adept at managing project phases, ensuring compliance, and aligning with ethical standards. Skilled in collaborating with cross-functional teams and all other stakeholders to drive seamless implementation of required deliverables. A leading contributor to strategic planning and future directives. Participates in 24/7 support through on-call rotations, swiftly addressing challenges and engaging in incident response to resolve client issues efficiently.

Overview

7
7
years of professional experience

Work History

Security Advisor

Elevance Health
11.2022 - Current
  • Spearheaded Illumio integration across Elevance Health subsidiaries, managing project phases, ensuring compliance, and upholding ethical standards for seamless implementation
  • Collaborated cross-functionally with Network Engineers, Project Managers, and DevOps teams to align Illumio deployment with business objectives and security requirements
  • Played a key role in the Path Forward team, contributing strategic insights to shape future network security initiatives and organizational goals
  • Delivered 24/7 on-call support for the Network Segmentation team, ensuring swift issue resolution and minimal disruption to operations
  • Led incident response efforts, diagnosing and resolving Illumio client issues to enhance network security and operational resilience
  • Optimized network segmentation processes by implementing best practices, improving security posture, and mitigating risks across Elevance Health subsidiaries
  • Developed and maintained technical documentation for Illumio deployments, ensuring clarity, compliance, and seamless knowledge transfer among stakeholders
  • Conducted training sessions for teams on Illumio functionalities, fostering technical expertise and strengthening security awareness across departments

Network Administrator

TruBridge (CPSI)
05.2019 - 10.2022
  • Managed Windows/Linux servers and Cisco firewalls/switches for Critical Access Hospitals, configuring, testing, troubleshooting, and ensuring secure, high-performance IT infrastructure
  • Implemented advanced hardware and software threat detection solutions, including Cisco ASA, PRTG, FDE, and VeraCrypt, to enhance cybersecurity resilience and compliance
  • Coordinated system upgrades and maintenance schedules, ensuring minimal downtime while optimizing network performance and IT service continuity for healthcare operations
  • Provided 24/7 on-call IT support, diagnosing and resolving critical system issues to maintain uninterrupted healthcare services and secure patient data
  • Assessed client needs via phone and WebEx, delivering tailored technical solutions and guidance to enhance system functionality and client satisfaction
  • Simplified complex IT concepts for non-technical users, delivering clear explanations and step-by-step solutions to address system-related concerns effectively
  • Collaborated with cross-functional stakeholders to implement IT solutions, ensuring seamless deployment through meetings, emails, and follow-up communication
  • Conducted IT infrastructure assessments during new installations, verifying compatibility, connectivity, and security standards to optimize system integration and functionality

Network Administrator (NOC)

Trubridge
05.2018 - 05.2019
  • Monitor Network Performance: Continuously observe network performance and system availability to ensure smooth operations1.
  • Respond to Alerts: Act promptly to network alerts and emergencies to minimize downtime.
  • Troubleshoot Issues: Analyze and resolve network issues to maintain high levels of performance and availability.
  • Coordinate Incident Resolution: Work with IT teams and third-party vendors to resolve incidents efficiently.
  • Maintain Documentation: Keep comprehensive records of network configurations and troubleshooting steps.
  • Implement Security Measures: Develop and enforce network security policies to protect sensitive data.
  • Perform Maintenance Tasks: Schedule and execute routine network maintenance, including software and hardware updates.
  • User Support: Provide guidance and support to users for network-related issues.
  • Proactive Monitoring: Use various tools to proactively monitor the performance and capability of computer systems.
  • Incident Management: Record, correlate, and manage incidents arising from monitoring activities

Education

CompTIA Linux -

02.2025

CompTIA Security -

01.2024

Azure Fundamentals AZ 900 -

01.2022

CompTIA Networking -

01.2022

CompTIA A -

01.2019

Business Analytics Graduate Certificate -

University of Phoenix
01.2018

Bachelor of Business Administration -

University of South Alabama
01.2012

Skills

  • IT support
  • Cyber security
  • Active Directory
  • Troubleshooting
  • Customer service
  • Network security
  • VPN management
  • Linux/Windows OX
  • Firewall configuration
  • Cisco/Fortigate/SonicWall/Palo Alto
  • VoIP systems
  • IT infrastructure
  • Cloud networking
  • Endpoint security
  • Disaster recovery
  • Network monitoring
  • Wireless monitoring
  • Server management
  • TCP/IP, DNS, DHCP
  • Software documentation

Previous Positions

  • Special Projects Team
  • Outsourcing Supervisor
  • Customer Support Representative - EBOS Implementation

Timeline

Security Advisor

Elevance Health
11.2022 - Current

Network Administrator

TruBridge (CPSI)
05.2019 - 10.2022

Network Administrator (NOC)

Trubridge
05.2018 - 05.2019

CompTIA Linux -

CompTIA Security -

Azure Fundamentals AZ 900 -

CompTIA Networking -

CompTIA A -

Business Analytics Graduate Certificate -

University of Phoenix

Bachelor of Business Administration -

University of South Alabama

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Jeremy Smith