Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Jeremy Spellious

Jeremy Spellious

Operations Manager
East Moline,IL

Summary

Dynamic Operations Manager with a proven track record at FedEx Freight, excelling in team leadership and operational efficiency. Championed safety protocols, significantly reducing workplace accidents while enhancing employee accountability. Skilled in performance monitoring and conflict resolution, driving improvements in customer satisfaction and operational workflows.

Overview

19
19
years of professional experience

Work History

Operations Manager

FedEx Freight
07.2019 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Assisted in recruiting, hiring and training of team members.

Supervisor of Operations

FedEx Freight
10.2013 - 07.2019
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Streamlined operational procedures, significantly reducing process inefficiencies and downtime.

Part-time Freight Handler

FedEx Freight
09.2010 - 10.2013
  • Loaded and unloaded trucks.
  • Inspected freight for any damage or faults prior to loading.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
  • Blocked and braced freight to prevent shifting and product damage during transport.
  • Maximized cargo integrity by securely packaging items according to specific guidelines for each type of product handled.
  • Improved loading times for outbound trucks by employing optimal stacking techniques and maximizing available space.

Grounds Crew Member

Pinnacle Country Club
03.2006 - 10.2010
  • Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
  • Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
  • Improved safety on the grounds by promptly removing debris and maintaining walkways.
  • Increased efficiency in daily tasks by utilizing proper tools and techniques for each job assignment.
  • Enhanced overall aesthetics of the property with detailed attention to lawn patterns during mowing operations.
  • Enhanced green spaces by performing routine maintenance tasks, such as mowing, trimming, and edging.
  • Assisted with seasonal preparations, such as planting new flora or preparing grounds for winter weather conditions.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Utilized power tools and landscaping machines to maintain outdoor areas.

Education

Orion High School
Orion, IL

Skills

  • Problem-solving
  • Operational efficiency
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Policies and procedures implementation
  • Performance monitoring
  • Maintaining compliance
  • Goal setting

Awards

Four time Bravo Zulu recipient:

11/07/2014

04/15/2015

11/14/2016

01/31/2022


Three time "King of the Rock" recipient

06/10/2013

07/02/2013

08/08/2013

Timeline

Operations Manager

FedEx Freight
07.2019 - Current

Supervisor of Operations

FedEx Freight
10.2013 - 07.2019

Part-time Freight Handler

FedEx Freight
09.2010 - 10.2013

Grounds Crew Member

Pinnacle Country Club
03.2006 - 10.2010

Orion High School

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