Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Stanton

Jeremy Stanton

Texico,NM

Summary

Dynamic Cable Technician with a proven track record at Optimum, excelling in troubleshooting and customer service. Recognized for enhancing network performance and optimizing cabling layouts, I leverage strong critical thinking and technical skills to resolve complex issues efficiently. Committed to quality assurance and maintaining high safety standards in all installations.

Overview

29
29
years of professional experience

Work History

Cable Technician

Optimum
11.2023 - 02.2025
  • Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Maintained safety standards during installations, reducing the incidence of workplace accidents.
  • Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Coordinated with customers to meet needs and requirements swiftly and to high standards.
  • Updated technical knowledge through industry training courses, ensuring expertise in cutting-edge technologies.
  • Utilized advanced diagnostic tools to accurately identify causes of cable malfunctions or failures.
  • Troubleshot complex technical issues successfully while maintaining clear communication with clients throughout the process.
  • Coordinated with contractors and other technicians, fostering efficient teamwork on complex projects.
  • Assembled communication equipment such as wiring, switching equipment, and power apparatus.
  • Developed and implemented plans for installation of new networks and cabling systems.
  • Assisted clients in understanding their cable systems'' functionality, increasing overall user satisfaction levels.
  • Researched and evaluated new technologies for use in cabling and telecommunications systems.
  • Maintained detailed records of all cabling and telecommunications activities and equipment.
  • Managed scheduling requirements effectively, ensuring timely completion of all assigned tasks and appointments.
  • Collaborated with other workers and customers to resolve issues of deficient communications connections.
  • Optimized cable routing layouts for improved signal quality and minimized interference issues.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Streamlined cable installation processes, resulting in faster service delivery to customers.
  • Monitored system performance indicators closely, identifying potential issues before they escalated into major problems.
  • Consistently exceeded company benchmarks for work efficiency and job completion rates.
  • Enhanced network performance for clients through regular maintenance and system upgrades.
  • Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
  • Enhanced signal quality and network reliability with meticulous maintenance routines.
  • Achieved notable customer commendations for professionalism and quick resolution of technical issues.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Installed and configured new devices and system components.
  • Responded to service requests during and after business hours.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Performed preventive maintenance of telecommunications equipment.

Lead Supervisor

Hunts Remodeling
04.2018 - 11.2023
  • Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
  • Assisted upper management in achieving long-term company objectives with timely execution of key projects.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
  • Learned every team members' role to offer skilled backup during shortages and high-volume periods.
  • Reduced employee turnover rate by creating a positive work environment and offering opportunities for professional growth.
  • Implemented regular performance reviews, providing constructive feedback and setting achievable goals for improvement.

Marine Mechanic

Pierces Marine
03.2010 - 03.2014
  • Prevented costly delays on construction projects through proactive planning for essential maintenance during periods of reduced activity or scheduled downtime.
  • Supported customer satisfaction with effective communication regarding repair progress, timelines, and potential issues.
  • Met tight deadlines without compromising workmanship standards through efficient time management strategies.
  • Reduced downtime for clients by promptly addressing emergency repair requests and prioritizing critical issues.
  • Improved engine efficiency with proper tuning, alignment, and calibration of mechanical systems.
  • Maintained safe working environments through adherence to safety protocols and implementation of risk mitigation measures.
  • Enhanced vessel performance by conducting thorough inspections and identifying necessary repairs.
  • Ensured smooth operations for marine vessels by performing regular maintenance and troubleshooting tasks.
  • Optimized fuel efficiency by servicing marine engines according to manufacturer guidelines and industry best practices.
  • Streamlined inventory management processes for spare parts and tools, optimizing workshop organization and productivity.
  • Idled motors and observed thermometers to determine effectiveness of cooling systems.
  • Installed and tested steering gears, sanitation and refrigeration systems, cabinetry, electrical systems and accessories.
  • Removed flaked paint, barnacles and encrusted debris from hulls of vessels using scrapers, scrubbers, power washers and sandblast equipment to enhance performance and protect from unnecessary wear.

Helicopter Crew Chief

US Army
05.1996 - 02.2002
  • Ensured smooth transitions between shifts with concise handover reports detailing completed tasks, outstanding issues requiring attention, and safety concerns.
  • Streamlined maintenance processes for increased efficiency by implementing standardized procedures and checklists.
  • Improved team communication by conducting regular briefings and debriefings with pilots, crew members, and maintenance personnel.
  • Contributed to a positive workplace culture by actively participating in team-building activities and fostering open communication among crew members.
  • Reduced downtime with effective troubleshooting and timely repairs of aircraft mechanical issues.
  • Mentored junior crew members on proper maintenance techniques and operational procedures, fostering a culture of continuous improvement within the team.
  • Supported the implementation of quality control initiatives to ensure all work performed met or exceeded regulatory standards and organizational expectations.
  • Enhanced flight safety by performing thorough pre-flight and post-flight inspections on helicopter systems and components.
  • Performed essential aircraft modifications as required by mission specifications or fleet upgrades, ensuring optimal performance capabilities were maintained at all times.
  • Contributed to successful mission outcomes by providing critical in-flight support to pilots during complex maneuvers and emergency situations.
  • Collaborated with other departments to ensure seamless coordination of aircraft operations, maintenance, and logistics support.
  • Maintained a high level of technical proficiency through ongoing professional development and training in helicopter systems, maintenance procedures, and aviation regulations.
  • Coordinated ground support equipment, reducing turnaround times for aircraft servicing and refueling operations.
  • Maintained detailed records of aircraft maintenance, ensuring compliance with regulatory requirements and facilitating accurate tracking of component lifecycles.
  • Participated in search-and-rescue missions that saved multiple lives through efficient navigation assistance and payload deployment during high-stress scenarios.
  • Managed hazardous materials storage and disposal, maintaining a safe working environment for all personnel involved in helicopter operations.
  • Managed team according to company standards and compliance requirements.
  • Trained all team members on key roles to maintain flexibility.
  • Supervised crew in daily inspections, troubleshooting, and preventive maintenance on Type aircraft.
  • Enforced strict safety protocols to protect crew members.
  • Coordinated complex multi-million-dollar aircraft repairs.
  • Directed aircraft fueling, loading and unloading operations.
  • Coordinated aircraft inspections and repairs to maintain applicable standards.
  • Updated flight and maintenance logs with current, accurate information.
  • Completed post-flight maintenance reports and worked with crew chief for post-maintenance check flights.

Education

Certificate Of Technical Studies - Senior Cable Technician

Carb Training Institute
Clovis, NM
12.2023

Certificate Of Technical Studies - Marine Maintenance And Ship Repair

American Marine Institute
Daytona Beach, FL
07.2003

Non Commission Officer - Educational Leadership And Management

US Army Primary Leadership Development Course
Wahiawa, HI
09.2000

Aviation Maintenance And Repair - Airframe And Powerplant Licence

US Army Helicopter Mechanics School
Fort Eustis, VA
10.1996

High School Diploma - General Studies

Texico High School
Texico, NM
05.1995

Skills

  • Cabling layouts
  • Hand tool proficiency
  • Troubleshooting skills
  • Customer service
  • System testing
  • OSHA compliance
  • Technical support
  • Network troubleshooting
  • Service calls
  • System configuration
  • Dispatch communication
  • Customer education
  • Vehicle maintenance
  • Electrical troubleshooting
  • System repairs
  • Emergency management
  • Troubleshooting
  • Customer relations
  • Electrical
  • Cable arrangements
  • Signal testing
  • Cable installation
  • Service records
  • Installing equipment
  • Office installations
  • Equipment installation
  • Data cabling installation
  • Router installation and optimization
  • Time management
  • Multitasking Abilities
  • Critical thinking
  • Decision-making
  • Physical strength
  • Network configuration
  • Professionalism
  • Quality assurance

Timeline

Cable Technician

Optimum
11.2023 - 02.2025

Lead Supervisor

Hunts Remodeling
04.2018 - 11.2023

Marine Mechanic

Pierces Marine
03.2010 - 03.2014

Helicopter Crew Chief

US Army
05.1996 - 02.2002

Certificate Of Technical Studies - Senior Cable Technician

Carb Training Institute

Certificate Of Technical Studies - Marine Maintenance And Ship Repair

American Marine Institute

Non Commission Officer - Educational Leadership And Management

US Army Primary Leadership Development Course

Aviation Maintenance And Repair - Airframe And Powerplant Licence

US Army Helicopter Mechanics School

High School Diploma - General Studies

Texico High School

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Jeremy Stanton