Jeremy Stelly
Leesburg,VA
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Data Center Operator
AWS
Ashburn, VA
07.2023 - Current
- Monitored and maintained the health of servers, storage systems, and other data center components.
- Maintained records of equipment inventory in the data center.
- Performed periodic maintenance on equipment to ensure optimal performance.
- Executed system backups according to established schedules and procedures.
- Ensured compliance with security protocols for data centers.
- Configured network switches, routers and firewalls for secure access to corporate networks.
Eye Technician
Dulles Eye Associates
Ashburn, VA
01.2022 - 05.2023
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Reviewed insurance claims forms for accuracy prior to submission.
- Performed comprehensive eye exams, including refractions and contact lens fittings.
- Ordered and maintained inventory of eyewear products, lenses, frames and accessories.
- Educated patients on proper care for their eyewear and vision health.
- Assisted with the pre-testing of patients prior to doctor's examination.
- Provided customer service to clients in selecting appropriate eyeglasses or contact lenses that best fit their lifestyle needs.
- Administered diagnostic tests such as visual field testing, color blindness testing and ocular motility assessment.
- Maintained patient records by keeping accurate notes on medical history, medications taken, diagnosis and treatment plans prescribed by optometrist or ophthalmologist.
- Managed optical retail business operations including cash register transactions, sales tracking and merchandising displays.
- Instructed patients on how to insert, remove, clean and care for contact lenses.
- Conducted routine cleaning of equipment used in examinations such as slit lamps, tonometers.
- Organized appointments for patients requiring further examination from an optometrist or ophthalmologist.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Kept facility stocked with necessary supplies, equipment and instruments.
Security Officer
Microsoft
Bristol, VA
01.2021 - 01.2022
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Assisted in the development and implementation of security policies and procedures.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Adhered to post orders while maintaining a visible presence around the property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Operated communication systems between officers stationed throughout the facility.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Home Health Aide
Home Care Solutions, Inc
Metairie, LA
01.2015 - 01.2018
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Assisted in ambulation and exercise routines for clients.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Administered medications as instructed by physician or nurse practitioner.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Recorded daily notes about client conditions, treatments provided and progress made.
- Engaged patients in recreational activities such as reading books or playing games.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Participated in developing individualized care plans based on medical orders and assessments.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Improved patient outlook and daily living through compassionate care.
- Assisted with client personal care needs to foster independence and well-being.
- Helped client with medication self-administration.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Recognized emergency situations and implemented appropriate procedures.
- Managed patient transportation and appointment scheduling.
- Documented care provided and submitted notes to supervisor.
- Cared for disabled children or children with sick or disabled parents.
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
- Transported individuals to medical appointments and assisted with errands.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
Education
GED -
Virgina Department of Education
Fairfax, VA01-2018
Skills
- Vendor coordination
- System monitoring
- Cross-Functional Communication
- Incident Management
- Medical terminology proficiency
- Patient Care
- Diagnostic Testing
- Minor surgery assistance
- Appointment Scheduling
- Patient Relations
- Payment Processing
- Office Support
- Wound Care
- Standards Compliance
- Patient support
- Medical Records Management
- Vital Signs Documentation
- Patient Registration
- Basic Math
- Professionalism
- Task Prioritization
- Written Communication
- Attention to Detail
- Team Collaboration
- Organizational Skills
- Multitasking
- Goal Setting
Certification
- AED Certification
- CPR Certification
- First Aid Certification
Timeline
Data Center Operator
AWS
07.2023 - Current
Eye Technician
Dulles Eye Associates
01.2022 - 05.2023
Security Officer
Microsoft
01.2021 - 01.2022
Home Health Aide
Home Care Solutions, Inc
01.2015 - 01.2018
GED -
Virgina Department of Education