Jeremy Strange

• Administer therapeutic interventions to support client behavioral health and emotional well-being.
• Collaborate with multidisciplinary teams to develop and implement individualized care plans.
• Monitor patient behavior and document observations to inform treatment strategies.
• Facilitate group therapy sessions, promoting engagement and communication among participants.

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• Developed and implemented operational strategies to enhance business efficiency.
• Managed financial budgets, ensuring alignment with strategic goals and profitability targets.
• Led a team in delivering exceptional customer service, fostering strong client relationships.
• Streamlined processes to reduce overhead costs while maintaining high-quality standards.

• Implemented risk assessment strategies to minimize potential loan defaults and losses.
• Established strong relationships with clients, resulting in high satisfaction and repeat business opportunities.
• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
• Reduced loan processing times by implementing efficient workflow processes and adopting advanced technology solutions.

• Developed and executed strategic sales plans to drive revenue growth and market expansion.
• Led cross-functional teams in analyzing market trends to identify new business opportunities.
• Established key performance indicators to track sales team effectiveness and optimize performance.
• Cultivated relationships with high-value clients, enhancing customer retention and satisfaction.
• Mentored and trained sales staff, fostering a culture of excellence and accountability within the team.
• Streamlined sales processes through implementation of CRM systems, improving efficiency and communication.
• Conducted regular performance evaluations, providing actionable feedback for continuous improvement among team members.
• Increased sales revenue by developing and implementing innovative sales strategies.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Crafted overall account sales strategies and coordinated activities of sales executives to achieve revenue goals.
• Fostered performance development of staff through ongoing coaching and mentoring on best practices.
• Developed tailored solutions for clients, increasing customer retention rates.
• Initiated in-depth account assessments with sales and management teams to evaluate sales potential.
• Led a high-performing sales team, providing coaching, mentoring, and performance management.
• Managed accounts to retain existing relationships and grow share of business.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Evaluated client financial profiles to recommend suitable mortgage products.
• Streamlined loan processing procedures to enhance efficiency and reduce turnaround times.
• Conducted comprehensive market analysis to inform clients of current trends and options.
• Collaborated with real estate agents to facilitate seamless transaction processes for clients.
• Mentored junior staff on compliance regulations and best practices in mortgage lending.
• Developed training materials for new hires, improving onboarding experience and retention rates.
• Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
• Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
• Analyzed loan applications and credit reports to determine loan eligibility and risk level.
• Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
• Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
• Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
• Developed extensive network of referral partners to source new mortgage loan opportunities.
• Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Assisted customers in selecting vehicles, providing knowledgeable product information and recommendations.
• Managed vehicle inventory, ensuring accurate display and organization of sales floor merchandise.
• Facilitated smooth transaction processes, including financing options and trade-in evaluations.
• Collaborated with service department to schedule maintenance and repairs for sold vehicles.
• Conducted follow-up communications with customers to enhance satisfaction and encourage repeat business.
• Participated in team meetings to discuss sales strategies and improve customer engagement approaches.
• Maintained up-to-date knowledge of automotive industry trends and competitor offerings to inform sales tactics.
• Delivered exceptional customer service, resolving inquiries and concerns promptly to foster positive relationships.
• Built relationships with customers to encourage repeat business.