My objective is to obtain a position in a people-oriented organization where I can utilize my customer-service experience in a challenging environment to achieve company as well as personal goals. I'm Committed to building loyalty and long-term relationships with an establishment and gain work experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Allied Universal Security
Anthony Petrone
The Bronx, New York
11.2024 - Current
Patrolling on site parking lots.
Receiving and unloading packages from incoming delivery trucks.
Watching cctv cameras.
Loading dock post and taking notes who enters and leaves the site.
Security guard
BDA
New York City, NY
09.2023 - 11.2024
Implement innovative security measures to enhance the overall security of the premises and ensure the safety of employees and visitors
Implement proactive security measures to prevent potential threats and enhance overall safety for the premises
Conduct regular security audits and risk assessments to identify areas for improvement and develop strategies to mitigate potential security threats effectively
Provide exceptional customer service by assisting employees and visitors with inquiries, directions, and any security-related concerns, enhancing the overall experience and reputation of the premises
Develop and implement a comprehensive emergency response plan to effectively handle any security incidents or threats that may arise, ensuring the safety and well-being of all individuals on the premises
Monitor and analyze security trends and incidents in the local area to adapt security protocols and prevent emerging threats effectively
Utilize advanced surveillance technology and tools to monitor the premises and detect any suspicious activities or security breaches, providing real-time information to respond promptly and effectively to any security threats
Floater to multiple locations in NYC
Outside perimeter watch for the field of lights
Shift supervisor
Security Guard Seasonal
Rockefeller Center
New York, NY
05.2023 - 08.2023
Secured personnel and premises by inspecting buildings and patrolling property
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
Provided friendly and professional assistance to employees, visitors and customers
Maintained high levels of alertness throughout shifts
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents
Patrolled crowds during concerts and events to preserve order and promote security
Street Patrol
Fireguard
Ensuring the plaza was street vendor free and guest safe
Gym Porter
Fitness CF
St. Cloud, FL
03.2022 - 10.2022
Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies
Answered phones, issued equipment and completed guest check-in
Returned equipment to proper locations and re-racked weights, equipment and accessories
Handled various cleaning duties to keep common areas neat and organized
Cleaned various work areas by mopping, vacuuming and polishing mirrors
Maintained clean and tidy appearance in reception, waiting areas and hallways
Responded to spills, bathroom malfunctions and potential hazards to reduce injuries
Restaurant Waiter
AAntillanaPizzeria Restaurant
Bronx, United States
01.2020 - 12.2021
Greeted customers, answered questions and recommended specials to increase profits
Provided exceptional service to high volume of daily customers
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
Satisfied customers by topping off drinks and offering condiments, napkins and other items
Operated POS terminals to input orders, split bills and calculate totals
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction
Communicated with kitchen staff to stay updated on item availability and customer wait times
Stocked server areas with supplies before, during and after shifts
Collected tickets and followed proper cash-handling procedures