Strong business and technology leader with proven track record of building and running small to medium size enterprises. My objective is to utilize my leadership experience in operations, sales, programming, automation, and mortgage management to significantly increase the sales and improve the operational efficiencies of a small to medium size firm. I have a proven track record of strong communication, and problem-solving skills and am currently seeking opportunities to lead a team of motivated individuals. SUMMARY OF QUALIFICATIONS
Proven ability to lead large sales team to exceed monthly goals
Excellent communication skills
Ability to effectively communicate technical ideas
Self-motivated and eager to work hard for success
Advanced problem-solving skills
Strong history of P&L management
Ability to build strong relationships with peers and customers
Proven sales leadership skills
Experience in training and mentoring team members to become top performers
Experience setting, monitoring, and achieving sales goals
Experience in marketing and lead generation
Ability to quickly learn new concepts
Overview
37
37
years of professional experience
1
1
Certification
Work History
Chief Technology Officer
Herbal Salvation
01.2001 - Current
Designed and wrote a program called LoanPro
We saw a gap in how we were managing our clients and contacts, so we searched for a CRM that would meet our needs
After trying several unsuccessfully, I decided to write my own
Which facilitated large volume of loans for lending business
Worked for companies that contracted with Ingersoll Rand, 7-11, Office Depot, and Easton Archery
Designed and implemented a terminal server virtual desktop architecture
Consulted on the design and implementation of corporate-wide terminal server virtual desktop architecture
Created training solutions including websites, training videos and conference meetings.
Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage
Managed company-level architecture, platform and data configuration processes and implementation protocols
Completed and submitted monthly and yearly reports to support executive decision making
Provided project leadership in dynamic technology-driven environment with multiple priorities
Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes
Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions
Supported current and emerging programs through interactions with high-level customers, business partners and external vendors
Facilitated ongoing team development and growth through training and professional skills enhancement
Handled client inquiries with exceptional professionalism and enthusiasm
Allied First Bank
Meridian, ID
04.2020 - Current
First Home Bank
Meridian, ID
09.2019 - 04.2020
Chief Technology Officer
COVID furloughed
01.2019 - 01.2020
As the, (CTO) I was tasked with implementing a comprehensive solution, using the Zoho Solutions Suite
The solution included:
A client relations and sales management CRM which allowed the sales team to identify sales opportunities and know the client’s past purchases in order to increase sales
Inventory controls specific to manufacturing and retail
Human Resources solutions including SOPs and time tracking
Accounting with both Zoho and QuickBooks
Additional responsibilities included:
Maintaining and supporting network architecture including wiring
Upgrading the network workstations with updated technology
Providing basic tech support
Researching shipping providers, including the possible integrations between technologies
Attending regular meetings with owners in order to provide updates on current initiatives and discussing my ideas on how to grow the business with new products, new technology, and new services.
First Savings Bank
Meridian, ID
11.2018 - 09.2019
Bank of England Mortgage
Meridian, ID
02.2014 - 11.2018
First National Bank of Layton
Meridian, ID
04.2011 - 02.2014
Branch Manager/Sales Manager/Production Center Manager
Flagship Financial Group
Meridian, ID
09.2007 - 07.2011
For various banks over the last 14 years, I was given the responsibly to work on my own “island” while improving the bank reputation and complying with Federal Banking Laws
It was my responsibility to increase production (sales) by growing our sales and support teams as production increased
I created marketing plans and executed on them while keeping within federal compliance
I also accomplished the following:
Performed restructure of branch vision/purpose including management of workforce up to 100+ employees, rescaling of overhead and rebranding, resulting in an increase of sales production from $5M to over $100 Million in volume per month
Wrote a CRM that my team used which helped in the realization of the above numbers
Established performance improvement plans as needed for underperformers
Oversaw the implementation of all staff training and development initiatives as well as all recruiting and onboarding
Initiated a team training using video trainings, Zoom meetings and quizzes
Worked with corporate officers to ensure compliance with all federal and state regulations
Managed relationships with marketing vendors and guided budgetary numbers for this spend
Helped train new loan officers in loan related software systems and compliance guidelines
Implemented quality control procedures
Helped loan officers navigate individual state licensing requirements submission
Handled Human Resource issues and employee problem resolutions
Ensured participation of all associates in all corporate orientation and training programs.
Education
BACHELOR OF SCIENCE - COMPUTER SCIENCE
WEBER STATE UNIVERSITY
2003
Skills
Experience in IT and Internet Programming:
C#
AspNet (MVC, Web API)
MSSQL
Angular
Bootstrap
Entity Framework
Visual Basic (Applications and ActiveX DLLs)
Visual C (Windows API)
XML/MSXML
JavaScript
JQuery
Microsoft Certified Solutions Developer (MCSD)
Microsoft Certified Database Administrator (MCDBA)
Oracle (SQL, PL/SQL, stored procedures and functions, triggers)
SCRUM / Agile Programming
JIRA
Zapier
Certification
Microsoft Computer Certifications including
MCP – Microsoft Certified Professional
MCSD – Microsoft Certified Solutions Developer
MCSE - Microsoft Certified Solutions Expert
MCDBA - Microsoft Certified Database Administrator
A+ Certification
Timeline
Allied First Bank
04.2020 - Current
First Home Bank
09.2019 - 04.2020
Chief Technology Officer
COVID furloughed
01.2019 - 01.2020
First Savings Bank
11.2018 - 09.2019
Bank of England Mortgage
02.2014 - 11.2018
First National Bank of Layton
04.2011 - 02.2014
Branch Manager/Sales Manager/Production Center Manager