Driven professional with strong customer service skills and a focus on safety compliance. Experienced in high-volume operations, enhancing efficiency and satisfaction.
Overview
18
18
years of professional experience
Work History
Local Sort
UPS
Brunswick, GA
09.2021 - Current
Sorted ans processed high volumes of packages in a fast-paced warehouse environment
Loaded and unloaded delivery trucks according to designated routes and schedules.
Scanned, labeled, and organized packages to ensure accurate tracking and timely delivery.
Maintained safety standards while lifting, moving,and stacking packages up to 150 pounds.
Collaborated with tea members to meet daily production and shipping deadlines.
Water Utility Manager
Woodrow Sapp
Brunswick, GA
07.2016 - 09.2021
Oversaw daily operations of utility services, ensuring compliance with regulations and industry standards.
Managed budget allocations for utility projects, optimizing resource utilization across departments.
Led cross-functional teams in troubleshooting complex utility issues, improving response times and service quality.
Established partnerships with external vendors for procurement of materials and services, reducing operational costs.
Enhanced customer satisfaction by addressing and resolving concerns in a timely manner.
Inventory ordering and receiving
Water Meter installation
Pool Service Technician
Jeff Pools and Spa
Brunswick, GA
05.2008 - 06.2016
Conducted routine maintenance and repairs on pools and spas, ensuring optimal functionality.
Diagnosed and resolved water chemistry issues, improving customer satisfaction and safety compliance.
Trained junior technicians on proper equipment handling and maintenance techniques, enhancing team performance.
Implemented process improvements for service routes, increasing efficiency in daily operations.