Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Jeremy Thompson

Taylors Falls,MN

Summary

Well-qualified marketing (13+ yrs) and Salesforce consulting and declarative development (10+ yrs) professional with demonstrated ability to provide leadership to Sales and Fundraising organizations with focus on revenue generation, business analysis, execution of marketing campaigns, and CRM development to meet an organization's needs.

Strengths Finder Summary: Analytical Strategic Thinking, Restorative Executing, Includer Relationship Building.

Overview

18
18
years of professional experience

Work History

Salesforce Consultant

Community Brands/Momentive Software
Remote
01.2021 - Current
  • Proved successful working within tight deadlines and a fast-paced environment while surpassing utilization targets.
  • Provided 1st and 2nd level technical support and troubleshooting to internal and external clients.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Lead discovery sessions and craft requirements documentation

Salesforce Consultant, Sales/Marketing Operations Manager

United Science LLC
Osceola, WI
07.2017 - 12.2020
  • Measure and report on marketing campaign and sales performance, gaining insights and comparing results against goals to identify strengths and weaknesses
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Mentored local personnel on best practices and protocols to maximize productivity.

Salesforce Contractor

American Ideas Institute
Washington, DC
12.2016 - 08.2017
  • Contractor hired to set up and configure Salesforce for fundraising team
  • Handled all aspects of transition to Salesforce including discovery, planning, customizations, data cleaning, import, and team training
  • Partnered with project management teams on development of scope and timelines
  • Planned, engineered, configured and deployed Salesforce and related solutions while supporting software adoption and training in non-profit environment

Director Of Membership, Senior Editor, Salesforce Administrator

Intercollegiate Studies Institute
Wilmington, DE
10.2012 - 07.2017
  • Executed direct mail campaign strategy, and coordinated with accounting, gift entry and operations to ensure execution
  • Worked with CFO to set direct mail fundraising budgets for upcoming fiscal year, and created budget to actuals documents using Salesforce data to monitor progress throughout the year
  • Coordinated operations and communications to secure grants and major gifts for programs and needs
  • Developed direct mass mailings which resulted in 20% growth of donor base
  • Worked as part of 3-person team to develop innovative solictation and cultivation calendar to meet yearly goals
  • Drafted and proofread marketing, advertising and website copy
  • Oversaw various fundraising communication projects from conceptualization to completion

Executive Director

Alaska Policy Forum
Anchorage, AK
10.2009 - 10.2012
  • Planned and implemented strategies to increase funding through various approaches
  • Gathered and studied key metrics to better understand which programs met desired outcomes or required further efforts for success
  • Built business plan and aligned company objectives to increase overall donations
  • Implemented fundraising strategy that brought in hundreds of new donors, increasing revenue from $0 to $100K

Research Associate

Institute of the North, Security and Defense
Anchorage, AK
01.2009 - 10.2009
  • Research Associate at non-profit
  • Worked with individuals from other states and, occasionally, countries with varying backgrounds to diplomatically explain the importance of policies not previously considered
  • Organized roundtable events, legislative briefings, represented Institute at national meetings
  • Expanded program contacts and built a case for continuing the program

Legislative Aide

Alaska State Legislature
Juneau, AK
01.2007 - 01.2009
  • Responsible for keeping legislator informed, making complex issues understandable
  • Composed press releases, opinion editorials, and radio spots; handled Representative's schedule
  • Tracked legislation and other developments in assigned issue areas and briefed members
  • Supervised interns with regard to legislative issues and constituent responses
  • Handled phone calls, visitors and professional correspondence for multiple legislative office staff members
  • Planned, coordinated and scheduled the introduction of legislation in the house
  • Attended various committee meetings and hearings and acted as a liaison with committee and agency staffs
  • Analyzed law sources, including statutes, recorded judicial decisions, legal articles, constitutions and legal codes

Education

Certified Advanced Administrator -

Salesforce.com
2004

B.A. -

Wheaton College
Wheaton, IL
01.2005

Skills

  • Fundraising Analysis Reports and Dashboards
  • GIMP, Inkscape
  • Grant writing, reports, correspondence Templates
  • Salesforce data backup
  • Developer Contractor Management
  • Conga Reporting, Pandadoc Contracts
  • Field Creation, Layouts, Workflows, Process Builder, Flow
  • Project Budget Management
  • One on one user adoption training
  • User onboarding and management
  • Security and Record Access Implementation
  • SEO strategy
  • Data Cleanup, imports
  • Discovery and Maintenance of Business Requirements and Processes
  • Electronic Form Creation, Integration, and Management
  • Systems Documentation and Training
  • Sandbox Testing and Deployment of Change-Sets

Timeline

Salesforce Consultant

Community Brands/Momentive Software
01.2021 - Current

Salesforce Consultant, Sales/Marketing Operations Manager

United Science LLC
07.2017 - 12.2020

Salesforce Contractor

American Ideas Institute
12.2016 - 08.2017

Director Of Membership, Senior Editor, Salesforce Administrator

Intercollegiate Studies Institute
10.2012 - 07.2017

Executive Director

Alaska Policy Forum
10.2009 - 10.2012

Research Associate

Institute of the North, Security and Defense
01.2009 - 10.2009

Legislative Aide

Alaska State Legislature
01.2007 - 01.2009

Certified Advanced Administrator -

Salesforce.com

B.A. -

Wheaton College

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