Jeremy Treppa
Goodyear,AZ
Summary
Dynamic and results-oriented Sr. Manager of Services and Channel Operations with a comprehensive background in professional services and channel operations. Expert in strategic planning, operational excellence, and revenue optimization. Proven track record of driving innovative go-to-market strategies, leading cross-functional teams, and implementing agile project management. PMP-certified professional adept at transforming business processes and maximizing revenue growth. Committed to leveraging extensive experience and a results-driven approach to achieve sustained organizational success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Manager, Professional Services and Channel
Pluralsight
Draper, UT
09.2023 - Current
- Orchestrated and led operational strategies, significantly enhancing professional services and channel partnerships.
- Spearheaded the Tackle.IO implementation, optimizing sales and operational capabilities, improving marketplace sales from $4m to $30m.
- Implemented rules of engagement scope and streamlined sales process flow, improving operational efficiency by an estimated 25%.
- Facilitated cross-departmental collaboration, fostering teamwork and enhancing inter-departmental communication.
- Directed product repackaging and marketing collateral development, positively impacting revenue by $2.3m.
Senior Enablement Program Manager - Channels & Ser
Pluralsight
Draper, UT
02.2023 - 09.2023
- Led a pivotal 12-month long Global Transformation project, aligning teams with new systems and processes.
- Developed and executed company-wide enablement strategies, substantially boosting revenue generation.
- Built and organized new hire BDR & Sales Academies, enhancing organizational learning and capability development.
- Created and conducted comprehensive partner sales training sessions, elevating knowledge and skills.
Program Manager - Global Performance Management &
GoDaddy
Tempe, AZ
04.2017 - 01.2022
- Drove a 110% growth through strategic implementation of an underrepresented product mix.
- Led the global implementation of ATS Greenhouse, overseeing project scope and training initiatives.
- Established and managed the Global Project Management Office, refining processes and enhancing stakeholder relationships.
- Owned global performance management, leading multiple workstreams for employee evaluations.
- Enhanced the 'Everyday Champions' recognition program, boosting global employee engagement.
Director of Sales and Business Development
Hess Travel
Bountiful, UT
08.2016 - 02.2017
- Achieved an impressive 120% of new client acquisition goals.
- Managed activity and sales pipeline in revenue management software, supporting business development through targeted statistical analysis and projection.
- Reported on leads, sales opportunities, progress and activity, informing weekly forecasts and monthly pipeline development.
- Defined regional sales strategies, developing and revising annual and quarterly sales plans for review by organizational leadership.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Sales Executive - HR & Benefits
Zenefits
Tempe, AZ
07.2015 - 06.2016
- Strategically enhanced client engagement by developing and executing effective Go-To-Market (GTM) strategies tailored to the HR and benefits sector.
- Managed and mentored a team of sales development representatives, focusing on skill development and strategic sales tactics. This leadership directly contributed to the team achieving top 10% in sales performance for four consecutive months.
- Excelled in managing client relationships, ensuring a high level of satisfaction and engagement.
- Utilized data-driven insights to inform sales strategies and GTM approaches, consistently monitoring market trends and adjusting tactics to maximize effectiveness.
Manager, Advanced Client Solutions
Reputation.com
Tempe, AZ
05.2013 - 06.2015
- As a quota-carrying leader of a team of 8, strategically managed multiple high-impact projects that cumulatively generated $1.2 million in sales.
- Demonstrated exceptional ability in developing and implementing flexible Go-To-Market (GTM) strategies, which dynamically adapted to market conditions and client needs, directly contributing to significant revenue growth.
- Collaborated closely with other departments, including marketing and product development, to ensure a unified approach to client solutions and sales strategies.
Team Leader - Service Delivery
American Express
New York, NY
03.2007 - 04.2012
- Managed a global travel and account management team consisting of 15 direct reports, focusing on enhancing the customer experience and delivering exceptional business performance.
- Successfully led the global deployment of EMEA travel solutions for IBM, showcasing outstanding project management skills.
- Focused on operational excellence, streamlining processes, and implementing best practices to improve team efficiency and service quality.
- Utilized data analytics to inform decision-making processes, assess team performance, and identify areas for improvement.
Skills
- Strategic Planning and Operational Excellence
- Revenue Growth and Go-To-Market Strategies
- Agile Methodologies and Data-Driven Decision Making
- Cross-Functional Team Leadership and Project Management
- Sales Enablement and Training Program Development
- CRM Systems (Hubspot, SFDC) and Data Tools Proficiency
- Stakeholder Engagement and Internal Communication
- Talent Acquisition and Performance Management
- Adaptability in Evolving Business Environments
- Project Management Professional (PMP) Certification
- Engagement in Continuous Learning (T-SQL, Snowflake, Tableau Desktop for Analysts)
Accomplishments
- Led Global SFDC Transformation Project
- Spearheaded Tackle.IO Implementation
- Established and Managed the Global Project Management Office
- Developed and Executed Company-Wide Enablement Strategies
- Implemented Rules of Engagement Scope and Streamlined Sales Process Flow
- Directed Product Repackaging and Marketing Collateral
- Pioneered Training Programs
Certification
- Project Management Professional (PMP), Project Management Institute, July 2021
Timeline
Senior Manager, Professional Services and Channel
Pluralsight
09.2023 - Current
Senior Enablement Program Manager - Channels & Ser
Pluralsight
02.2023 - 09.2023
Program Manager - Global Performance Management &
GoDaddy
04.2017 - 01.2022
Director of Sales and Business Development
Hess Travel
08.2016 - 02.2017
Sales Executive - HR & Benefits
Zenefits
07.2015 - 06.2016
Manager, Advanced Client Solutions
Reputation.com
05.2013 - 06.2015
Team Leader - Service Delivery
American Express
03.2007 - 04.2012